Senior Sales Operations Associate

About the Role

Driving commercial performance across the US & Canada means operating inside a fast‑moving, constantly evolving sales engine. As a Senior Sales Operations Analyst, you’ll be a core partner to Sales Operations Leads, shaping how the business forecasts, reviews performance, and identifies growth opportunities. This role blends analytical depth with operational execution — you’ll design scalable processes, dive into the details of sales workflows, and influence cross‑functional teams to achieve shared objectives. Success here requires someone who can operate in an ambiguous environment and use data to drive clarity and momentum across the commercial organization.

What You’ll Do

• Run the Commercial Cadence: Own forecasting cycles, pipeline reviews, QBRs, and executive business reviews, ensuring each is grounded in clean, actionable insights.
• Improve Systems & Processes at Scale: Lead enhancements to Salesforce workflows and sales processes, reducing friction and building infrastructure that supports rapid growth.
• Be the Analytical Backbone: Build predictive models, analyze performance trends, and surface insights that shape GTM strategy and resource allocation.
• Partner Cross‑Functionally: Work closely with Sales, Sales Planning, Strategy, and other teams to align on priorities and translate business needs into operational solutions.
• Lead Strategic Projects: Drive high‑impact initiatives across segments and territories, combining deep analysis with structured execution to unlock new growth opportunities.
• Dive Into the Details: Investigate funnel performance, data anomalies, and operational bottlenecks — ensuring decisions are grounded in reality, not assumptions.
• Translate Complexity Into Clarity: Turn messy data into crisp narratives, dashboards, and recommendations that influence stakeholders at all levels.

Basic Qualifications

• 4+ years in Sales Operations, Commercial Operations, Strategy & Planning, or a similar analytical function
• Advanced proficiency in Excel/Sheets, PowerPoint/Slides, and CRM tools (Salesforce strongly preferred)
• Strong SQL skills and comfort self‑serving data
• PMO Experience. Demonstrated ability to drive PMO‑style workstreams — building project plans, managing cross‑functional timelines, enforcing accountability, and ensuring complex initiatives land on time and with clear operational structure
• Bachelor’s degree

Preferred Qualifications

• Ability to turn complex data into clear recommendations, narratives, and executive‑ready presentations
• Strong stakeholder management skills with a track record of building trust across teams
• Experience defining and improving sales processes, SOPs, and operational policies
• Excellent written and verbal communication skills
• Background working across functions such as forecasting, quota setting, segmentation, variable compensation, or GTM strategy
• Proven ability to influence without authority and drive accountability in cross‑functional environments
• Demonstrated ownership mindset — able to dive deep while keeping the broader business context in view
• Comfortable operating in a lean, fast‑paced, and often ambiguous environment
• Highly organized, able to manage multiple priorities independently
• MBA or advanced degree in business, economics, math, or a related field

For Chicago, IL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.