Pickup locations may depend on the type of ride you request and the size of the airport. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated rideshare app pickup zones or other ground transportation. If you can’t find your driver, contact them through the app.

If you request an Uber trip for pickup from Aeroporto di Londra-Stansted (STN), the cost will depend on factors that include the type of ride you request, the estimated length and duration of the trip, tolls and city fees, and current demand for rides.

You can see an estimate of the price before you request by going here and entering your pickup spot and destination. Then when you request a ride, you’ll see your actual price in the app based on real-time factors.

The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases, while an UberXL ride can usually hold 3 suitcases. Luggage space is not guaranteed, however, and depends on the number of passengers and the type of vehicle. We recommend confirming with your driver by contacting them through the app after you’re matched.

Drivers are not guaranteed to have car seats available, but riders may provide their own. Get more information about our safety policies.

Service animals are allowed, and Uber drivers may not refuse a trip because of the presence of one. For pets, however, it’s recommended that you select the Uber Pet option when choosing your ride. Uber Pet is also available with Uber Reserve rides.

Otherwise, it’s up to the discretion of the driver; once a driver is matched, you can message them in the app to make sure. Get more information about our safety policies.

Yes, you can request to have multiple stops during your ride. Choose the plus sign next to the destination field in the app to add multiple stops.

Uber is available 24/7. For early or late flights, there may be longer driver arrival times. Reserving in advance is the best way to help ensure that you'll have a ride to the airport.*

Please follow the steps outlined here so your driver can be informed of the lost item and our team can help you try to recover your possessions.

Passenger capacity depends on the make and model of the vehicle and the amount of luggage. A typical UberX ride can usually hold 4 passengers; an UberXL ride can accommodate up to 7.

If your group has only one Uber account available but needs multiple cars, you can try guest booking.

If you’re unsure of how much space is in the vehicle you request, we recommend contacting your driver through the app after you've been matched with a ride.