Uber Shuttle routes in Kolkata
Commute through Kolkata with our reliable, affordable shuttle services. Travel stress-free by avoiding congestion in Newtown, Sector 5, South Kolkata and more areas. Reserve a seat for a smooth, comfortable ride to work. #NoStruggle
Kolkata shuttle routes
Uber Shuttle makes stops along set routes in the following neighborhoods:
- North neighborhoods
- Bally
- Barrackpore
- Barasat
- Dunlop
- Naihati
- Serampore
- South neighborhoods
- Bauripur
- Bijaygarh
- BudgeBudge
- Central Kolkata
- GreenField
- Jadavpur
- Joka
- Parnasree
- Ranikuthi
- Sonarpur
- Thakurpukur
- Tollygunge
- Howrah neighborhoods
- Hansakhali
- Howrah
- Santragachi
- Tikiapara
How to Book Your Shuttle Ride in Kolkata
Request
Plan to reserve a seat on the most convenient shuttle. Enter your pick up and drop off location and select the ‘Shuttle’ option. Review your fare, choose your route and pickup time, then tap "Request."
Pickup
Track your shuttle to board just in time. Walk to the pickup spot shown on the map and arrive at least 5 minutes early. The driver will wait a maximum of 2 minutes. You will get real-time shuttle updates on your phone.
On Trip
Board the shuttle and seamlessly check in by scanning the QR on your phone. Enjoy a comfortable ride.
Drop-Off
Your driver will drop you at your designated location. Use the Uber app for walking directions to your final destination.
Frequently Asked Questions
- What is Uber Shuttle?
Uber Shuttle is a high-quality AC bus service that runs on fixed routes and schedules between designated pickup and dropoff locations. You must make a prior reservation in order to board the Shuttle. You can reserve up to 5 days before your intended travel date.
- Is Uber Shuttle a shared service?
Yes, Uber Shuttle is a shared service in which you will be riding with other passengers.
- How does Uber Shuttle work?
Uber Shuttle picks you up from designated hotspots near your home and drops you off at your office or vice versa, as per the selected routes and timings.
- How do I book a Shuttle?
To book Uber Shuttle, enter your pickup and dropoff locations in the Uber app. From the list of ride options, select Shuttle and then select your preferred route and timings. Confirm your seat and proceed to pay. Once your payment is successful, your seat will be booked.
- How do I board my booked Shuttle?
Once the Shuttle arrives at your pickup location, share your boarding QR code with the driver. The driver will scan the QR code and you’ll be successfully onboarded.
- What will happen if my booked Shuttle is delayed?
While we ensure that Shuttle runs on time, delays can occasionally occur due to traffic, weather, or other unforeseen circumstances. You can track your Shuttle in real time using the Uber app, so you’ll always know its exact location and estimated arrival time.
- What will happen if Uber cancels my booked Shuttle?
In the rare event that your Shuttle is canceled, you’ll be notified immediately through the Uber app. You will not be charged your booking amount and you can book the next available Shuttle immediately.
- What will happen if I miss my Shuttle?
In case you miss your Shuttle without canceling your trip, you will be charged the booking amount.
- What are the operating hours of Shuttle?
Shuttle operates from 6:30am to 7:00pm in the evening. Timings may differ per city. Please check the Uber app for exact timings.
- Can I book multiple Shuttle trips in advance?
Yes, you can book multiple Shuttle trips for the ongoing week in advance.
- Can I track my booked Shuttle ride?
Yes, real-time tracking details are available in the Uber app starting 25 minutes before the Shuttle’s scheduled arrival time.
- How can I pay for my Uber Shuttle trip?
We support all major digital payment methods, including UPI, credit/debit cards, Amazon Pay, and Uber Cash.
- Will the Shuttle pick me up at my exact home address?
No. Shuttle has designated pickup locations where you’ll need to arrive at least 5 minutes before the scheduled pickup time.
- Is there service on the weekends?
There are limited routes available on Saturday (may vary depending on the city). Shuttle does not operate on Sundays.
- Can I cancel my Shuttle ride?
Yes, you can cancel your ride 25 minutes before your scheduled arrival time for free.
- Why isn’t Uber Shuttle visible in my app?
Uber Shuttle is available only in select areas of cities. The service may not be available in your location yet.
- How do I contact customer support?
Follow these steps in the Uber app:
1. Select Account at the bottom right on the homescreen
2. Choose Activity
3. Choose the trip that you want to get help for
4. Scroll down to the Help section and select Get ride help
5. Choose the most relevant topic, enter the required information, and select Submit - Does Uber offer shuttles for companies and their employees?
Uber Shuttle has a corporate solution that helps businesses with employee commutes, cross-campus transportation, and last-mile connections. Go to the link below for more information.
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