Catalog Operations Manager, Uber Grocery
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- The Catalog Ops Manager will own end-to-end responsibility on assortment, item availability, content quality.
- Act as owner of merchant catalog onboarding and technical integration, being responsible for process follow-up and catalog quality, supervise the project with internal stakeholders (account managers, technical teams).
- Supervise KPIs, run analysis to understand current state of problems, detect root causes and drive action plans.
- Attend/lead meetings and coordinate with project stakeholders, including external partners.
- Lead, manage and execute projects related to catalog within cross functional teams, e.g.
- Create end-to-end processes for KPI improvement
- Implement process improvements, scale and automate
- Ad-hoc projects on specific merchants in collaboration with internal/external stakeholders, both commercial and technical
- Track and document results
---- Basic Qualifications ----
- Fluent in French and English
- BA/BS degree or equivalent practical experience
- Business experience driving scaled operations and project/program management is a plus
- Intermediate SQL skills
---- Preferred Qualifications ----
- Prior experience working at an e-commerce or technology company
- Problem solving mindset; ability to identify problems, determine the correct analysis to assess them and come up with solutions
- Stakeholders management; involve everyone needed to implement action plans. Teamwork is key.
- Project management and organizational skills; be able to divide projects into small chronological tasks making sure to follow up, understanding the context and impact of a project and be able to set priorities
- Good business acumen and analytical logic; be able to foresee the impact of projects in different areas of the company
- Multitasking; leading more than one project at the same time
- Comfort with ambiguity, evolving priorities, and an ability to operate autonomously
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