Partner Protection Insurance with AXA
Uber launched Partner Protection on 1st June 2018, protecting eligible Driver and Delivery Partners from the financial cost of life-changing events with insurance from AXA. Now events like injury, sickness or having a baby don’t have to come with all of the additional financial stress.
If you would like to make a claim for an On-Trip accident or for an Off-Trip life event, please use the AXA online claims form.
Important information
Starting from the launch date
Partner Protection starts on 1st June 2018.
Coverage while On-Trip and Off-Trip
On-Trip: From the moment of accepting a trip or food delivery request through to completion of that request and for 15 minutes after it has completed.
Off-Trip: Any time when you are not providing Transportation or Delivery Services using the Uber app.
Who is covered
On-Trip: All independent Uber partners are eligible for the benefits.
Off-Trip: To be eligible you must be an “Active Uber Partner” (see FAQ).
What this means for you
Insured for major costs
If you’re one of the many eligible independent contractors who use an Uber App for flexible earnings opportunities in France, you are now automatically insured by AXA to protect you when you’re On-Trip. Cover includes medical expenses, death, permanent disability, hospitalisation and injuries (see coverage details).
Protected against lost income
We want to help you protect yourself from the risk of lost income due to accidents or injuries that could occur while On-Trip and Off-Trip. The program also provides insurance protection to eligible partners for some life events that happen while you’re not working, but still impact your ability to make money. Cover includes inconvenience compensation for injuries and severe sickness, and one-off payments for maternity/paternity and jury service (see coverage details).
It doesn’t cost you a thing
As part of our global commitment to safety we have partnered with AXA, the world's leading insurance brand, to provide you with this protection. There’s no need to sign up — all eligible independent partners are automatically protected by the insurance, at no cost to you.
How do I make a claim?
If you would like to make a claim for an On-Trip accident or for an Off-Trip life event, please use the AXA online claims form located here.
Further documentation
For delivery partners
FAQ
- What are the key features of cover?
- What are the limits of coverage?
- Why is Uber doing this?
- How is this different from the insurance program implemented in France with AXA last year?
- Can all Uber partners participate in Partner Protection?
- Where is Partner Protection provided?
- Does Partner Protection replace my commercial motor insurance?
- What is defined as “On-Trip” and “Off-Trip”?
- When am I covered?
- What is not covered?
- How do I file a claim?
- What are the eligibility requirements for the On-Trip and Off-Trip protections?
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The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.
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