Getting around should be accessible for everyone—no matter your age, how tech-savvy you are, or if driving isn’t as easy as it used to be. By 2030, nearly 1 in 6 people worldwide will be aged 60 or older. As that number grows, so does the need for simple, reliable ways to stay mobile and connected. 

That’s why we’re launching senior accounts—a simpler Uber experience designed for older adults. With larger text, and easy-to-follow directions, it’s easier than ever to book a ride. Senior accounts are part of Uber’s Family profiles feature, allowing loved ones to help set up an account and offer support when needed.

And for older adults who prefer to ride independently, we’re adding Simple mode, which offers the same streamlined experience—no Family profile required.

Getting started is easy

Setting up a senior account takes just a few steps:

  • In the Uber app, a loved one invites an older adult to join their Family profile.
  • The older adult gets a text with a link to download the app and create their account (if they don’t have the app already).
  • From there, they can request rides on their own—or get help from family when needed.

What’s included

  • Simplified experience: Larger text, fewer buttons, and easy-to-follow screens.
  • Saved places: Store frequent destinations like home or the doctor’s office for quick access.
  • Flexible payments: Use a personal card, a family member’s, or a Medicare Flex card for eligible medical rides.
  • Trip updates: Loved ones can follow rides in real time and get alerts if there’s a delay.
  • Support when needed: Family organizers can help book rides for the senior account holder and contact the driver if needed.

But being part of a Family profile isn’t the only way older adults can enjoy a simplified ride experience. They have the option to turn on a feature called Simple mode, found in the Account section of the app. With Simple mode enabled, they’ll get the same easy-to-use interface—larger text and reduced complexity. It’s an easy way to personalize the app to better suit their needs, while staying fully in control of their own account.

We developed senior accounts and Simple mode in partnership with aging advocates, accessibility experts, and input from older adults themselves to ensure it better meets their needs.

“Transportation is one of the biggest barriers to independence as people age,” said Silvia Candamil Neira, Vice President, Global Initiative on Ageing and Longevity. “Solutions like Uber’s senior accounts help break down that barrier by offering a simple and flexible way for older adults to get where they need to go—without always having to rely on others. It’s about dignity, freedom, and staying connected to the people and places that matter most.”

Now available across the U.S.—and beyond

Both features are now available nationwide in the U.S. And we’re just getting started. They are also launching in the following countries:

  • Taiwan
  • Hong Kong
  • India (Simple mode only)
  • Brazil
  • Mexico
  • Chile
  • Portugal
  • France
  • South Africa

Our commitment to building inclusive products for every stage of life doesn’t stop here. We look forward to continuing to help our aging communities stay connected and move forward, confidently.