Riyadh, help us test cash payments!

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Riyadh, you asked and we listened! Your safe and reliable Uber ride is getting even more convenient. We are so excited to let you know that we are now testing cash payments in Riyadh and Jeddah!

Because this Uber experiment is the first of its kind in our region, we are going to need your help!

In the initial testing stages, the CASH option will be available to only a portion of riders, selected at random.
Help us make this test a success by sharing your feedback with us at support.riyadh@uber.com or Instagram and Twitter using the hashtag:

#UberCashKSA

How Does CASH Work

Open up the app and go to the Payment section on the top left corner.
Select ‘CASH’ as your payment option. You MUST select ‘CASH’ prior to requesting a ride.
Request a ride.
Before you get out, pay the exact amount shown to you & your driver – No haggling required!

PRO TIPS

CASH option is only available for trips in Riyadh and Jeddah.
CASH is being introduced as an additional payment method. You can always choose to pay with your credit card.
If you intend to use Uber in other cities (e.g. Eastern Province, Dubai), please add a credit card to your account.
Not everyone will see the cash option as we are still testing and rolling it out slowly.
Give the driver the exact amount for your trip. (Drivers will keep any overpaid amounts, it will not be added as credit).
You will not be able to pay cash on credit card trips.
You will not be able to make part payments on cash trips with your credit card and vice versa.
Fare adjustments are not possible for cash rides.

New to Uber?

Sign up with the promo code UberCashRUH and get SAR60 off your first Uber ride (valid on both cash and credit payment methods).

Posted by Aya Agha

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