FAQs about Reservations

Starting late-June, you’ll have the option to plan ahead and take trips scheduled up to 7 days in advance in the Reservations section of the Driver app. We’re here to answer all of your questions about Reserve trips.

FAQs

• How do fares with Reserve trips work?
  

  Before a rider reserves a trip, they agree to pay a particular fare, which is calculated using the expected time and distance. You will be able to see this fare (less Uber’s service fee) before you commit to taking the trip.

• What happens if a rider cancels a Reserve trip?

  Both riders and driver-partners agree to a cancellation policy before scheduling a trip. Riders will pay the minimum fare of the trip if they cancel within one hour of the pickup time.

• Can I receive a Reserve trip while I’m online driving even if I didn’t take one scheduled in advance (by going to the Reservations section of the Driver app)?

  Yes – You may also receive on-demand requests for Reserve trips when you are online (as you do UberX) and will see the fare on the offer card, as well as the word ‘Reserve’ to indicate it is a Reservation request.