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7 tips to become a 5-star Uber rider

April 5 / Sri Lanka

No matter where you are on the scale, your Uber rating can always be improved. Simply follow our pro tips and work towards becoming one of our top-rated riders:

Tip #1: Choose the right pick-up and drop-off points

Else our driver partners might have difficulty reaching you, and we don’t want the experience to be sub-optimal for you or your driver partner. Please select an accessible pickup location for an ideal trip experience (no narrow alleys or crowded spaces, please!).

Tip #2: Keep calm and wait for your ride

At times when our driver partners are on their way to pick you up, traffic and roadblocks get in the way. They try their best to reach your location at the earliest, but things like these are beyond their control

Tip #3: Trust technology and follow the suggested route

The route shown in the driver partner’s phone is optimum for your destination. It might not be the shortest, but it is the least time-consuming. In fact, going via a different route might actually increase your fare.

And speaking of fares…

Tip #4: Pay the final fare shown on the app

Yes, the fare estimate at the time of booking might have been different. But that could be because of a change in destination, tolls, traffic, etc. It’s definitely not because of our driver partners. So in case you feel there’s an issue, please reach out to us instead of taking it up with them.

Tip #5: Don’t ask your driver to make unscheduled stops

Instead, just use the multiple stop feature, next to the destination section in the app. In fact, you can change the final destination as well. But keep in mind that this will result in a change of fare, which could be higher than the fare shown at the time of booking. If you want to keep the car for a few hours in order to complete all your chores in one trip, opt for Uber HIRE.

Tip #6: Pick the right product for your needs

One size does not fit all. If you are over 4 people traveling, call for two cars or just opt for Uber XL. Trust us, it’ll be comfortable for the driver as well as yourself.

Tip #7Always pay your fare

Our driver partners earn an honest living through your payments. And refusal to pay is unfair to them. It’s also a violation of our payment policy and could result in you being barred from using the app.

These were our 7 tips to improve your rating. Keep in mind that If an Uber rider’s rating slips below our rating threshold and stays there, we might have to terminate the account altogether. But if you remember our tips and follow them on your future rides, the 5-star mark won’t be far away.