Contact Uber
In Kenya
Got questions? Get answers. Enjoy personal support at an Uber Greenlight Hub in Nairobi or Mombasa.
Can't access the Uber app? If you're a driver looking to get in touch, please dial 0800-724-786. Riders can access the support line by dialling 0800-724-787. It's that easy!
We’re here to help
Meet us in your city
Mombasa
Address: Rockwall Plaza, Links Road, Nyali, Mombasa.
Office hours: Monday - Firday: 9:00am - 12:30pm
Nairobi
Address: The RiverFront, Prof David Wasawo Drive.
Office hours: Monday - Friday: 9:00am - 3:00pm
Hit the road
Get started
Sign up online
You’ll need a valid email address and cell phone number to sign up. Requirements vary by region, so we’ll show you what’s needed for your city.
Check driving requirements
Most people are eligible to drive with Uber. Here’s what you need to know if you’re driving in Nairobi or Mombasa.
Get a vehicle
You can sign up even if you don't have a car that meets the vehicle requirements in Kenya right now. Check out our vehicle solutions if you need a car, and remember that you’ll make more money if you keep your costs low.
Your safety is our priority
Security Number
We have a security company if you feel unsafe and in a difficult situation and need immediate security help.
They are available at your service 24/7.
Nairobi
You can contact the Security unit on: +254733700500
uberChapChap support, please contact: +254733641146
Mombasa
You can contact the Security unit on: +254 733 636 80 or +254 733 700 501
What else do you need?
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Start making money with Uber in Kenya
SIGN UP TO DRIVEThe information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.