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Contact Uber

In Kenya

Got questions? Get answers. Enjoy personal support at an Uber Greenlight Hub in Nairobi or Mombasa.

Can't access the Uber app? If you're a driver looking to get in touch, please dial 0800-724-786. Riders can access the support line by dialling 0800-724-787. It's that easy!

Find an Uber Greenlight Hub in Kenya

Get help

Find A Location

We’re here to help

Meet us in your city

Mombasa

Address: Rockwall Plaza, Links Road, Nyali, Mombasa.

Office hours: Monday - Firday: 9:00am - 12:30pm

GET DIRECTIONS

Nairobi

Address: The RiverFront, Prof David Wasawo Drive.

Office hours: Monday - Friday: 9:00am - 3:00pm

GET DIRECTIONS

Hit the road

Get started

1

Sign up online

You’ll need a valid email address and cell phone number to sign up. Requirements vary by region, so we’ll show you what’s needed for your city.

SIGN UP ONLINE
2

Check driving requirements

Most people are eligible to drive with Uber. Here’s what you need to know if you’re driving in Nairobi or Mombasa.

REQUIREMENTS
3

Get a vehicle

You can sign up even if you don't have a car that meets the vehicle requirements in Kenya right now. Check out our vehicle solutions if you need a car, and remember that you’ll make more money if you keep your costs low.

VEHICLE REQUIREMENTS

Your safety is our priority

Security Number

We have a security company if you feel unsafe and in a difficult situation and need immediate security help.

They are available at your service 24/7.

Nairobi

You can contact the Security unit on: +254733700500

uberChapChap support, please contact: +254733641146

Mombasa

You can contact the Security unit on: +254 733 636 80 or +254 733 700 501

What else do you need?

Get more from Uber

Get support

Let’s make every Uber trip hassle-free. Our support pages can help you set up your account, get started with the app, adjust fares, and much more.

Make more money

As well as driving passengers, you can also sign up to deliver food with for Uber Eats. Find out more about how it works where you live.

Vehicle solutions

No matter how you plan to drive, we can help you find a car that’s right for you. Discover the range of options available to you.

Resources

Get useful tips and information to help you make the most of driving with Uber, whether you’re new to Uber or a long-time driver.

Rewards

Reduce your costs and take home more of what you make in Nairobi and Mombasa with driver discounts and rewards from Uber’s partners.

Partner Protection

Partner Protection helps protect you from the cost of accidents or life events, and is provided at no cost to all eligible independent driver partners.

Start making money with Uber in Kenya

SIGN UP TO DRIVE

The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.