Have you ever felt unsafe on a trip? For added safety, we will soon be introducing a new Audio Recording feature that will enable you record audio on a trip.
The trip recording will be encrypted and stored on your device. Neither you nor anyone else will be able to listen to the recording while on your device and Uber’s Support team will only have access to it if you choose to share it when reporting a safety incident.
How to use the audio recording feature:
- Set up the feature by tapping the shield icon located on the map. (Once it’s set up, riders will see in their app that audio may be recorded on their trip.)
- Record audio on a trip by opening your safety toolkit and using the start or stop buttons near Record Audio to start or stop recording.
All audio recordings are encrypted and stored securely on your device. Neither you nor your riders will be able to access them.
The intended use of the audio recording feature is for the reporting of safety-related incidents and for submission as evidence in support thereof. If you need the Uber Support team to investigate a safety incident, you can send the recording of that trip for review. Our team can only listen to your audio recordings if you choose to share it with us. To learn more about our approach to privacy, please see our Privacy Notice.
Posted by Uber
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