6700 results for "drivers" across all locations
In case you missed it: 5 app features that changed your trip in 2017
Need a refresher on what's new in your Driver app? Check out these 5 top features from 2017, all designed to improve your day-to-day on the road
In case you missed it: 5 app features that changed your trip in 2017
Need a refresher on what's new in your Driver app? Check out these 5 top features from 2017, all designed to improve your day-to-day on the road
Uber Happy? Work and Well-being in the “Gig Economy”
T. Berger, C. B. Frey, G. Levin, S. R. Danda
We explore the rise of the so-called “gig economy” through the lens of Uber and its drivers in the United Kingdom. Using administrative data from Uber and a new representative survey of London drivers, we explore their backgrounds, earnings, and well being. […] [PDF]
The 68th Panel Meeting of Economic Policy, 2019
More information about trip requests with Uber Pro
With Uber Pro Gold, Platinum or Diamond status, you can get access to special Driver app feature that allows you to see the trip duration and direction before you decide to accept any trip request. Balancing the marketplace is important so Gold, Platinum and Diamond driver-partners will need to keep an acceptance rate of 85% or above if they would like to see these extra trip details.
Refueling at your fingertips
Today we’re releasing Fuel Finder, a new feature within the driver app that makes it easy to check prices and navigate to the nearest gas station. Learn more.
An easier way to say thanks
Surge Pricing Solves the Wild Goose Chase
J. C. Castillo, D. Knoepfle, E. G. Weyl
Ride-hailing apps usually match more efficiently than taxis, but they can enter a failure mode anticipated by Arnott (1996) that we call wild goose chases. High demand depletes the platform of idle drivers, so cars must be sent to pick up distant customers. Time wasted on pick-ups decreases drivers’ earnings, leading to exit and exacerbating the problem. […] [PDF]
ACM Conference on Economics and Computation (ACM EC), 2018
Building Together: When Research Went Viral at Uber
B. Hubert-Wallander, E. G. Ruiz, M. Jain, L. G. Barrio, S. S. Mitra, M. Stevens
In late 2017, Uber was nearly a year into a complete redesign of its driver-facing mobile app. This case study describes the research program we executed to support the app’s global beta launch, which aimed to “Build Together” with drivers across different geographies. […]
[PDF][VIDEO]
Conference on Human Factors in Computing Systems (CHI), 2019
Uber Just Rolled Into Greenville
