Our teams are working 24/7 to assist health and medical care authorities in responding to the pandemic, and to take actions which support drivers, riders, the government, and all our stakeholders.

One way we are doing this is by deploying our technology and making available our wide network of drivers to healthcare authorities so that they can arrange transportation for frontline healthcare providers to and from their homes as well to healthcare and medical facilities, through our new service – UberMedic. 

We have also partnered with the National Health Authority (NHA) to offer free UberMedic rides to healthcare workers in select locations for the next month.

UberMedic is designed to ensure that all healthcare workers who need to be mobile have a reliable and efficient way of getting around. We hope that this 24/7 dedicated service gives hospitals and their health care workers the flexibility to provide optimal healthcare. Our service is now available in,

Uber will facilitate top-rated drivers and dedicated cars to the hospitals through its platform. As part of an ongoing pilot with the NHA, all UberMedic cars are fitted with a roof-to-floor plastic sheeting enclosing the driver, which acts as a protective barrier to limit contact between the driver and the rider.

Keeping the safety of drivers in mind, and in line with government guidelines, we will work with partner hospitals to provide drivers with Personal Protective Equipment (PPE), including hand sanitisers, gloves, face masks and disinfectant sprays.  The drivers will be well-trained in COVID-19 related safety protocols, such as not allowing riders to sit in the front passenger seat. We will also be providing dedicated phone support to our riders who use this service. 

We are grateful for all that India’s dedicated healthcare workers are doing for us. We want to send them our heartfelt thanks for keeping us all safe.

If you want to partner with Uber or know of hospitals who are looking for mobility solutions for their health workers, please reach out to us at 080 4685 2190 between 8 am and 8 pm, or email us at [email protected]