When you travel with us, we want your every journey to end in a smile. If that wasn’t the case, let us know. Sign in to your account, choose the trip you faced an issue with from the drop down, and tell us what went wrong. We’ll do all that we can to turn things around for you.
Sign in to get help with a trip.
HAVING TROUBLE WITH ONE OF THESE ISSUES?
Can’t find your issue listed? View our Help section.
GET HELP IN THE APP
Navigate to ‘Your Trips’ and choose a trip you faced an issue with.
1. Click on the main menu from the top left corner of your app. Go to ‘Your Trips’ and tap on ‘Past’. Select the trip you faced an issue with.
2. Select ‘Help’.
3. Choose an issue from the list
3. Submit your feedback.
We’ll look into the matter immediately and get back to you with a resolution.
FOLLOW US ON TWITTER
Got a question, idea or suggestion? Reach out to us at @Uber_Support.
We’re listening.
Posted by Uber Editor
Get a ride when you need one
Start earning in your city
Get a ride when you need one
Start earning in your city
Related articles
Most popular
DataCentral: Uber’s Big Data Observability and Chargeback Platform
Jupiter: Config Driven Adtech Batch Ingestion Platform
How Uber Serves Over 40 Million Reads Per Second from Online Storage Using an Integrated Cache
Building Scalable, Real-Time Chat to Improve Customer Experience
Products
Company