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Your guide to using the Uber app

June 8, 2017 / India

The Uber app is designed for a fast & smart booking experience as well as tailored for you. It also packs some very cool features in it.

Find a download of some of these features below. 

 

 

Request a ride 

  • Your Uber app starts with ‘Where to’- your destination
  • Scroll through the product selector panel through simple left and right swipes & pick the product best suited to your needs
  • Incase you want to change your pickup point from default- current location, do it by clicking on the pick-up flag on the map
  • You can then just move the map to drop the pin exactly at the point where you wish to be picked
  • Done. Your Uber will find a ride closest to you and you are good to go

Choose amongst various products

  • Once you have entered your destination in the ‘Where to’ search bar, choose your preferred product from the panel below
  • You can swipe left to navigate from ‘Economy’ to ‘Premium’
  • To know more about any product, you can just click on the product icon

Schedule a ride 

  • Tap the icon next to the ‘Where to’ search bar
  • Set your pickup window: date & time
  • Choose your pickup and destination points
  • Choose the product of your choice
  • Hit ‘Schedule’
  • Confirm the details of the trip and press ‘Done’
  • You can edit the details of the trip by going to ‘Upcoming’ on the ‘Your trips’ section

Apply a promo

  • Go to the main menu of the app
  • Click on ‘Payment’
  • On the ‘Promotions’ section, click on ‘Add Promo/Gift Code’
  • Type the code (it is not case-sensitive)
  • Your promo would automatically apply when you take a relevant trip
  • To check, click on ‘Promotions’

Add payment method 

  • On Uber, you can choose to pay with any payment mode
  • Go to ‘Payment’ on the main menu
  • Add ‘Payment method’
  • Choose Credit or Debit card or a mobile wallet such as Paytm
  • It’s easy to switch your payment method from the main menu or even while you are requesting your ride

Give the gift of Uber to friends & family 

  • It’s easy to spread the Uber love with your address book
  • On the main menu, go to ‘Free Rides’
  • Connect contacts & choose your invitees
  • Just send the message & earn free rides along with your invitees

Scroll through the in-app feed

  • The new app also comes with a feed that is designed just for you
  • Scroll up to find all the exclusive content

Raise an in-app ticket 

  • For any issue on your trip, you can easily raise an in-app ticket
  • Go to ‘Your Trips’ on the main menu
  • Click on the concerned trip from the history
  • Choose the type of issue you are facing under ‘Help’
  • You will get a resolution shortly after

Other cool features you ask?

  • Want to keep others in the loop? You can ‘share status’ next time you may be running late to a meeting or you want to keep your family informed
  • You can raise an in-app ticket if you have forgotten something or ‘lost an item’ in the car
  • If you think you have been ‘charged a cancellation fee’ for a reason beyond your control, you can raise an in-app ticket to claim it back

Check out more ways to get the most out of your Uber experience on the app.