Improving Accessible Transportation Options in Bengaluru

Our mission is to connect everyone with safe and reliable rides that arrive within minutes at the tap of a button. We are aware that riders with different accessibility needs, face a variety of problems accessing on-demand transportation in Bengaluru. That’s why we’ve partnered with MPHASIS, a pioneer in supporting accessibility of persons with disability through its CSR and diversity initiatives, to increase the mobility, efficiency, and freedom of all riders across the platform.

While there’s more that can be done to help everyone move around our city, Uber is proud to be a part of the solution. Here are the options currently available to riders with different accessibility needs:

uberACCESS, connects riders in wheelchairs with licensed uberACCESS vehicles. To request uberACCESS in Bengaluru, power on your Uber app, select uberACCESS in the slider, set your location, and request get a ride. Read More>

uberASSIST is an option designed for riders who are differently abled, older adults, and those who may just feel more comfortable with an extra hand when getting from place to place. Driver-partners will provide door-to-door service, helping riders to enter and exit the vehicle. Read More>

OUR ACCESSIBILITY CURRICULUM AND POLICY

We take compliance with local accessibility laws very seriously. Driver-partners receive an accessibility compliance notification and video on accommodating riders with different accessibility needs. Our code of conduct details Uber’s policy on extending support to the disabled community and specifically prohibits any type of discrimination in serving riders that are differently abled.

We are working closely with Mphasis across India to improve access to safe, reliable, and on-demand rides for everyone.