AXA Partner Protection
Q. Are couriers eligible to receive ‘Partner Protection’ coverage through AXA if they are unable to continue work due to COVID-19?
Yes. Subject to AXA policy terms, and a doctor’s PHO certificate (as required by AXA), when an active Uber Eats courier in Ireland falls ill as a result of COVID-19, and has been unable to deliver for a minimum of 7 days, the Partner Protection programme steps in from day 8 to provide a fixed per day payment for each day thereafter of €20 per day, up to a total payment of 15 days while the courier is unable to work.
You can file a claim here and one of AXA’s agents will contact you within 5 business days.
Uber Financial Assistance
Q. What is Uber Eats’ financial assistance policy for couriers who are impacted by COVID-19?
As of August 30, 2021, we are no longer taking applications for the COVID financial assistance policy. For additional resources and other safety information, please visit our COVID resources page.