Uber Hong Kong is back with its third annual Lost & Found Index! As people start to adapt to the new normal, we are seeing more Hong Kongers rely on Uber for safe and reliable rides. So as Mercury prepares to go into Retrograde, which astrologists say influences forgetfulness, we are unveiling what people are leaving behind.
Each year, the Uber Lost & Found Index provides a snapshot of our riders’ most commonly forgotten items, most unexpected items, and even which times of the day and week riders forget items most. We also make sure we provide tips on how to get any lost items back using the Uber App – we all know how it feels to have lost something and desperately want to find it.
As Hong Kongers play a key role in keeping our communities safe, we see more riders leaving behind sanitisers, extra face masks, gloves and covid tests – items that have never been essential enough to have made it to the list of our Lost & Found Index. A lot of us can also relate to working from home or taking meetings over video and phone conferencing — the number of Airpods being forgotten and left behind has risen exponentially (over 130% YOY)!
It’s to no surprise that while Hong Kongers are known to be true hustlers and workaholics, they don’t forget to unwind with their drinks. Over the last year, we’ve seen more wine, sake, champagne, and whiskey left behind than ever. But we also continue to see a lot of water bottles being left on Uber. Hong Kongers definitely know how to stay hydrated!
Riders are not only leaving the usuals behind – the phones, wallets and bags – we’ve seen riders forget everything from a tooth denture, to barrister’s wig and gown, to pearls and diamonds, to black truffles… one music retro enthusiast even left behind CDs!
When it comes to love is blind, the third most forgetful day of the year was Valentine’s Day!
Check out the full list below – be prepared to be surprised!
|The 10 most commonly lost items
||The 10 unexpected lost items
|The 3 most commonly lost hygiene items
||The 3 highest value of cash left behind
|The 3 most common food-related items left behind
||The 5 most commonly forgotten brands
*We saw over 130% yearly growth in lost airpods.
|5 most commonly forgotten gadget brands
*Over 400 iPhones left in an Uber last year.
|Top 5 lost luxury Items
|The 3 most commonly left behind car keys
||The 3 color items most commonly left behind
|Riders tend to be most forgetful…
We know recovering an item is the best thing that can happen! Here’s how to contact your driver to retrieve your lost items:
The best way to retrieve a lost item is to call the driver – but if you leave your phone itself in an Uber, you can login to your account on a computer. Uber’s 24/7 customer service will try their best to help.