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Uber’s second annual Hong Kong Lost & Found Index is here! In 2019, Hong Kongers ranked third in our list of the most forgetful cities in APAC. Hong Kongers, despite being well-known for our high efficiency, tend to leave things behind when we’re rushing about.

Similar to 2019, phones, umbrellas, and wallets are the most commonly forgotten items. What is surprising is that products that are small as a lego block or large as a pillow, are also being left behind. Saturday — Hong Kongers’ most anticipated day of the week — is also most prone to forgetfulness. Among the 18 districts, riders in Yau Tsim Mong are the most forgetful, followed by Central and Wan Chai. 

Check out the full results below!

HK 2020 Lost & Found Index — Hong Kong Edition

The 10 most commonly forgotten items

  1. Phone/ Camera
  2. Backpack/ Bag
  3. Clothing
  4. Umbrella
  5. Credit cards/ Cardholders
  6. Eyeglasses/ Sunglasses
  7. Wallet
  8. Headphones
  9. Water bottles/ Thermos
  10. Keys – from house keys to car keys

The 10 unexpected lost items

  1. Pillow
  2. Bike Wheel
  3. Pet vaccination record
  4. Baby trolly
  5. Unicorn comb
  6. Crutches
  7. Estee Lauder Uniform
  8. Chanel … Paper bag
  9. Breast Milk Storage Bag 
  10. One dark blue Lego block

Top 5 lost luxury Items — ranked by value

  1. Chanel handbag
  2. LV wallet
  3. Gucci sunglasses
  4. Blue Prada key holder
  5. Car keys – Lamborghini, Porsche, Tesla, Volvo

Top 3 phone brands that are forgotten

  1. Apple
  2. Samsung
  3. Nokia

Top 5 commonly forgotten gadgets

  1. AirPods
  2. Microphone
  3. Bose earphone
  4. Canon G7X with tripod
  5. Portable chargers / power banks

Top 5 forgetful districts in Hong Kong

  1. Yau Tsim Mong
  2. Central
  3. Wan Chai
  4. East Kowloon
  5. Kowloon Tong

Be extra careful with your belongings on the following date and time of the year!

  • Uber riders are most forgetful on Saturday, particularly at 4pm in the afternoon
  • The most forgetful day of the year was 29 August 2019 

Hold on to these items when you are travelling on these days of the week!

  • People are most likely to forget umbrellas on Mondays
  • People are most likely to forget phones and cameras on Tuesdays
  • People are most likely to forget glasses on Wednesdays
  • People are most likely to forget water bottles and thermoses on Thursdays
  • People are most likely to forget articles of clothing on Fridays
  • People are most likely to forget backpacks and bags on Saturdays
  • People are most likely to forgot wallets on Sundays

If you leave your things behind in your Uber next time, don’t panic! Follow the simple steps below to retrieve your items:

  1. Tap “Your Trips” and select the trip where you left something
  2. Tap “I lost an item”
  3. Tap “Contact driver about a lost item”
  4. Scroll down and enter the phone number you would like to be contacted at. Tap submit.
  5. If you lost your personal phone, enter a friend’s phone number (you can do this by logging into your account on a computer, or using a friend’s phone).
  6. Your phone will ring and connect you directly with your driver’s mobile number.
  7. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
  8. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.

The best way to retrieve a lost item is to call the driver – but if you leave your phone itself in an Uber, you can login to your account on a computer. Uber’s 24/7 customer service always has your back even  If you are unable to reach the driver-partners.