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Partner and Rider Injury Protection from Hollard

April 7, 2021 / Ghana

Partner & Rider Injury Protection provides you with help towards the financial cost of injury if you’re in an accident while on a trip.

Sometimes accidents happen. So it’s good to know that you’re protected against medical costs and lost earning opportunities. 

What are the key features of cover?

Partner & Rider Injury Protection provides cover for specific events that occur while a Driver Partner or Rider is On-Trip. The key features are listed below. For full details please read this information from Hollard.

  1. Medical cover: If an accident happens On-Trip, this cover reimburses you for necessary medical costs you have incurred following the accident (e.g. X-ray, operations, medicines) up to a capped sum.
  2. Death and funeral payments: In the unfortunate event that you die as a result of an accident On-Trip, your dependents or heirs will benefit from a lump sum payment. 
  3. Permanent Disability payments: In the unfortunate event that you suffer a permanent disability as a result of an accident On-Trip, you will benefit from a lump sum payment. The amount depends on the severity of the disability, as determined by Hollard.
  4. Daily Payment Benefit (injury): If you are hospitalised for more than 24 hours as a result of an accident that happened On-Trip and are thereafter unable to work because of your injuries, you will receive a daily payment for up to 30 days whilst you are medically certified by a qualified doctor as unfit to work. 
  5. Inconvenience Payment – If a Driver suffers Bodily Injury from an On-Trip accident which results in hospitalisation lasting a minimum of 24 consecutive hours the Insurer shall pay the Driver a lump sum payment. 

We want to help you protect yourself against medical costs and lost earning opportunities due to accidental injuries sustained while you’re On-Trip. We are proud to be industry leaders with Hollard in being your partner on the road.

*Note: All above covers are subject to prescribed conditions and limits, which Uber may amend at its discretion.

How do I claim?

In the event you’ve been in an accident and think you might have a claim, please submit a claim via one of the following channels:

  • To Uber through the Uber app (information you provide may be shared with Hollard);
  • By telephone to Hollard Insurance Claims department on +233202222392
  • By Email: claims@hollard.com.gh
  • In writing to Hollard – Hollard Insurance at P.O. Box GP 20084, Accra, Ghana
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