It’s Uber Eats’ mission to deliver food experiences that fuel everyday life. But today the world feels anything but business as usual. As we face the uncertainty of this health crisis together with our restaurant partners, we are thinking about how best to support independent restaurants in the UK that have been most significantly affected.
Supporting local business by waiving Delivery Fee
We know the success of every restaurant depends on customer demand. That’s why we’re working urgently to drive orders towards independent restaurants on Uber Eats. To do this, we’ve waived the delivery fee for over 15,000 independent restaurants across the UK on Uber Eats.
Helping restaurants create new revenue streams
We want to help restaurants that have seen a decline in footfall by waiving the activation fee for new restaurants joining the app. We will also introduce fast-tracked onboarding for new restaurants to help them be available for delivery in less than 48 hours after signing up.
Helping restaurants focus on food, not finances
We know that fixed costs for our restaurant partners remain constant, putting their finances front-and-centre. To help to create a more reliable and immediate source of cash flow, even in uncertain times, we’re rolling out a new payment option for restaurants. This new feature will allow restaurants of all sizes to opt into daily payments on all Uber Eats orders, rather than the typical weekly billing cycle.
Increasing safety for delivery
We continue to focus on protecting the health and safety of everyone on Uber Eats—ensuring we are a reliable platform when people need it most. As customers and couriers look to limit contact to protect themselves and their loved ones, we are launching a new contactless delivery feature to help users to request deliveries be left on their doorsteps.
NB: Free delivery and the waiving of activation fees will be available until 31 March, when their impact will be reviewed.