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Merchants, Restaurants

Your guide to monitor your Order Accuracy on Uber Eats

26 February 2024 / United Kingdom
Featured image for Your guide to monitor your Order Accuracy on Uber Eats
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  1. If you manage multiple locations, click on ‘Stores’ and then select the stores you wish to view Order Accuracy (OA) data for
  2. Click on the dates and then select the date range you’d like to view OA data for
  1. Inaccurate Orders Rate and £ amount charged to the store(s)
  2. Number of inaccurate orders over time
  3. % breakdown of inaccurate orders by issue type
  4. Number of total inaccurate orders
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  • Number of orders with issues
  • Inaccurate Orders Rate
  • Top issue type
  • £ amount charged to the store
  • Number of times item was ordered on Uber Eats
  • Rate item was reported inaccurate
  • % change to rate over time
  • Top issue type for that item
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  • The darker the red colour, the more inaccurate orders were reported during that time
  • Hover your mouse over each red box to see how many of each type of order inaccuracies were reported during that hour
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