Supporting Career and Personal GoalsWritten by
Millions of people across the globe use Uber to make extra money. 89% of them do so fewer than 40 hours per week, often because they are pursuing other dreams – whether that’s starting a small business, launching a new career, going to school, or just trying to help their family get ahead.
We want to help people get more out of working on Uber both on and off the road. Today our CEO Dara Khosrowshahi announced new global resources for drivers and delivery people who use Uber– expanding our app to be a place where people can also learn a new language and further their education, and where their achievements driving or delivering with Uber can help them get another job.
First, we are partnering with Rosetta Stone so that every driver and delivery person in nearly every country around the world has the opportunity to learn a new language—for free. Rosetta’s language learning resources will be fully integrated with our Driver app. Drivers and delivery people will be able to use it to learn all of the 24 languages available on Rosetta Stone. We have also worked with Rosetta Stone to develop some language content focused on rideshare interactions.*
“For nearly 30 years, people have turned to Rosetta Stone to express themselves and hold meaningful conversations in new languages,” said Paul Mishkin, CEO of IXL Learning, the parent company of Rosetta Stone. “We’re delighted to help drivers and delivery people who work with Uber to bridge communication gaps with customers and make deeper connections with people everywhere.”
We know that many drivers and delivery people are immigrants, learning a new country and language for the first time. In London and New York City, 82% and 90% of rideshare drivers, respectively, are immigrants who might benefit from language learning. For others, learning a new language can often be a personal goal. For instance, many drivers outside the U.S. have cited learning English as a top goal.
For those who may be seeking a new opportunity, we want to make it easier to show the experience and dedication they put into their work while using Uber. Starting today, all drivers and delivery people can request a letter from Uber that describes the work they’ve done while using the Uber app. This letter will be on Uber’s letterhead and include when they first signed up to use the app, the number of trips or deliveries they’ve done, their average customer rating, and top feedback. Drivers and delivery people can use these letters as evidence of their experience in jobs or other applications.
These new resources are available to nearly all people who use Uber’s platform** and build on existing rewards that drivers and delivery people already have access to. This includes 100% tuition coverage at Arizona State University for drivers and delivery people with Uber Pro Gold or above status, or their family members in the US.*** This summer, ASU and Uber will celebrate the 100th graduate from this program, Nailah Williams. She will graduate with honors with a Bachelor of Science in Urban Planning, and has done over 5,000 trips with Uber.
We know using the Uber platform may be a temporary stop on someone’s career journey. While they are here, we hope to give them new resources that can help them achieve their dreams.
*Available to drivers and delivery people who have achieved Gold, Platinum, or Diamond status through the Uber Pro program in Argentina, Bahrain, Bangladesh, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Czech Republic, Dominican Republic, Ecuador, El Salvador, Ghana, Guatemala, Hong Kong, India, Ireland, Kenya, Lebanon, Lithuania, Mexico, Nigeria, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Slovakia, South Africa, Spain, Sri Lanka, Tanzania, Uganda, United Arab Emirates, United Kingdom, and United States.
**Drivers and delivery people can request an achievement summary letter in Argentina, Australia, Belgium, Brazil, Canada, Chile, Dominican Republic, Egypt, El Salvado, France, Germany, Guatemala, India, Ireland, Mexico, Netherlands, New Zealand, Panama, Paraguay, Poland, Puerto Rico, Saudi Arabia, Spain, Switzerland, United Kingdom, United States, and Uruguay.
***Drivers and delivery people unlock this opportunity when they have completed 3,000 trips or 1,000 trips for Eats Pro and reach Uber Pro Gold, Diamond, or Platinum status.