For the third year in a row, Uber is releasing data on rider ratings across the country, revealing which Canadian cities take the top spots for the highest rated riders. 

This year, riders across Canada took the ratings race seriously, displaying the drive needed to score high. Red Deer won the coveted title for having the country’s top-rated riders; it’s also the third year in a row that Red Deer has placed in the top three cities.

After lagging behind in previous years, riders in Windsor, Saskatoon, and Kingston accelerated into the top 5 cities with the highest rider ratings, while Halifax dropped two spots down from last year. 

To encourage good rider etiquette, Uber is celebrating this year’s top Canadian riders by awarding an exclusive 20% discount on their next ride to the top 10% of riders based on their trip rating in 2023. The offer is valid for two weeks. 

Check out below to see where your city’s ratings ranks:

🏆Top 10 cities with the highest rider ratings

  1. Red Deer 
  2. Windsor 
  3. Saskatoon 
  4. Winnipeg
  5. Kingston 
  6. Regina 
  7. Halifax
  8. Kelowna 
  9. Niagara Region 
  10. Victoria

💪Top 10 cities with the most improved rider ratings 

  1. Windsor 
  2. Kitchener-Waterloo
  3. Lethbridge 
  4. London, ON 
  5. Red Deer 
  6. Edmonton 
  7. Regina 
  8. Saskatoon 
  9. Halifax
  10. Ottawa

Toronto, Ottawa and Montreal remain in the top three cities with the lowest rider ratings. For riders in those cities, here are some tips on how to improve your ratings: 

  1. Pack it in, pack it out: Drivers shouldn’t have to clean up after your mess. Always make sure to take your trash and any other belongings with you. Don’t leave a mess behind. 
  2. Buckle Up: Studies show that unbuckled passengers in the back seat can put the driver at greater risk of injury in a crash. So always remember to buckle up for your and the driver’s safety. 
  3. Be ready: Remember that drivers’ time is valuable and they shouldn’t have to wait for you. A smooth pickup is better for everyone so be ready to go when the driver arrives.
  4. Treat everyone and everything with respect: As outlined in our Community Guidelines, we want riders and drivers to feel safe, respectful, and positive. Always treat your driver and their vehicle as you would want to be treated. 
  5. Don’t slam the door! It is easy to accidentally slam a door if you aren’t thinking about it, and drivers have consistently cited door slams as a reason why they deduct stars. 

The ratings breakdown is available to all Uber users right in the Privacy Center, which can be accessed by logging into your account online or in the app.

To access the Privacy Center and ratings breakdown in the app:

  • In the settings menu, tap privacy and then Privacy Center
  • In the Privacy Center, swipe to the right and click on the “would you like to see a summary of how you use Uber” tile
  • Scroll down to the “browse your data” section and tap on “View my ratings” to see the breakdown