As we kick off the busiest summer of travel ever, we’re seeing people across the country moving safely again, with the highest demand for rides and the highest driver earnings since the start of the pandemic. So as Mercury retrograde ends, which astrologists say influence forgetfulness, we’re releasing our sixth annual Lost and Found Index. 

Each year, the Uber Lost and Found Index provides a snapshot of riders’ most commonly forgotten and most unique lost items. We also highlight which cities have been most forgetful, which time of day and day of the week riders forget items most, and of course, tips on how to get any lost items back using the Uber app. 

Over the last year, riders have most frequently forgotten phones, wallets, and purses, with headphones and glasses left behind often, too. As always, riders aren’t only leaving the usuals behind. We’ve seen folks forget everything from sports jerseys, to a scanner, to a birth certificate, to a labradorite crystal, to gold teeth… and so much more.

The full results are below – take a look, they may surprise you!

Top 10 most commonly forgotten items across Canada 

  1. Phone 
  2. Wallet / purse 
  3. Keys 
  4. Headphones 
  5. Backpack / bag
  6. Glasses
  7. Article of clothing 
  8. Vape / e-cig
  9. Jewelry / watch 
  10. Water bottle 

Top 10 most forgetful cities in Canada 

  1. Quebec City 
  2. Windsor 
  3. Niagara Region 
  4. Regina 
  5. Vancouver 
  6. Halifax 
  7. Kitchener-Waterloo
  8. Hamilton
  9. Kingston
  10. Saskatoon 
  • Toronto is the least forgetful city in the country. 

The most forgetful day and time in Canada 

  • Saturdays at 9PM

The 10 most unique items lost 

  • Hockey jersey, Winnipeg
  • Submarine sandwich, Halifax 
  • Three packs of dish soap, Kitchener-Waterloo 
  • Sample of construction tiles, Montreal 
  • Skateboard, Vancouver
  • Gold teeth, grills, Toronto 
  • Tiramisu cake, Kingston 
  • Scanner, Windsor 
  • Birth certificate, Toronto
  • Labradorite crystal, Winnipeg 

If you’re one of those people who left something behind, look no further than this video, which outlines the simple steps you can take the next time you leave something behind in your car. 

The best way to retrieve a lost item is to call the driver – but if you leave your phone itself in a car, you can login to your account on a computer. Here’s what to do:

  1. Tap “Your Trips” and select the trip where you left something
  2. Scroll down and tap “Find lost item”
  3. Tap “Contact driver about a lost item”
  4. Scroll down and enter the phone number you would like to be contacted at. Tap submit.
  5. If you lost your personal phone, enter a friend’s phone number instead (you can do this by logging into your account on a computer, or using a friend’s phone).
  6. Your phone will ring and connect you directly with your driver’s mobile number.
  7. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
  8. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.