A new year often brings new motivation and ambition, and we want to support the thousands of driver-partners using our platform in meeting their own personal goals on and off the road this year. 

That’s why, with the help of feedback from the driver community, we’ve refreshed our driver-partner rewards based program Uber Pro, to help driver-partners earn more, save more, and benefit from brand-new rewards, perks and exclusive features. 

Built on four Pro status tiers; Blue, Gold, Platinum and Diamond, the Uber Pro program enables driver-partners to earn points by completing trips, with different points thresholds and quality criteria for the Gold, Platinum and Diamond levels.

When driver-partners start driving with Uber, they automatically get access to the Blue tier, and can earn points to reach the higher tiers and unlock the rewards of each tier. Gold, Platinum or Diamond status driver-partners can maintain these levels by maintaining a high rider rating, and a low cancellation rate. Points are accumulated over fixed three-month periods and reset at the start of each new three-month period.

With the refreshed Uber Pro program, we’ve introduced new exclusive rewards, with plans to introduce more across the year. Depending on a drivers’ status, they will get access to new experiential benefits, like Area Preferences that let driver-partners in select cities only receive trip requests that start and end in the areas they have chosen for up to two hours per day to improve flexibility for driver-partners and comfort on the platform.*

Status Protection is also a new experiential reward offered to qualifying Platinum and Diamond driver-partners to give them the power to protect their pro status when they don’t reach point thresholds or when they might lose status for reasons out of their control.* We’re also excited to introduce cash rewards for driver-partners who reach or requalify and maintain their Diamond status before 31 January 2024.*

We know that driver-partners value flexibility, with many driving with Uber for flexible earning opportunities and supplemental income. That’s why we’ve made structural changes to the Uber Pro program, including lowering the points criteria for the Gold status across Australia and the points required across all statuses for those living and driving in remote areas. 

Of course, we’re keeping the rewards that drivers already know and love, including money off fuel with our partner bp, discounted vehicle goods and services with Supercheap Auto and Bridgestone stores, free access to learn a new language with Rosetta Stone, priority airport rematch at selected airports, access to accident replacement vehicles, priority support and more. 

And the good news? This is only just the start.

Throughout the year, we’ll continue to listen to driver-partner feedback and continue to explore ways to enhance the experience for those that drive with the Uber platform, reward and recognise their contribution. Stay tuned for more updates as we continue to provide driver-partners with one of the most rewarding and flexible earning opportunities in Australia. 





*Please see the “Uber Pro” section of the Driver app for more details on these rewards, and here for full terms and conditions.