What is UberEATS?
UberEATS is a platform that gives delivery-partners the opportunity to earn a flexible income while delivering great food from high-quality restaurants to consumers throughout their city.
All this is done through the Uber Driver app on your iOS or Android device. The app shows when a delivery request has come through to you, what restaurant the request is from, how to get there, and where to go after the food has been picked up.
Starting on UberEATS?
To start on UberEATS, you’ll need to be 18 years old or above and have a car, motorbike, scooter, or bicycle. The easiest way to get going is to click here and create and profile. Next, choose your transportation option and upload all the necessary documents. The necessary documents are listed below.
For car/motorbike/scooter:
- A valid, full Australian driver’s licence
- A passport/birth certificate
- Third Party Property or Comprehensive insurance
- Vehicle Registration Certificate
- Your vehicle must be from 1990 or newer
For a bicycle:
- A driver’s license, student card or national ID
- A passport or birth certificate
Once you’ve uploaded all these documents, a background check with be processed for you, which usually takes around 3 – 7 business days. We’ll let you know once that’s completed.
You will then be sent a text message to come into our Greenlight Hub to get activated and collect your insulated delivery bag. Once you have that bag, you’re good to go!
Don’t forget to download the app from here so you can be ready to deliver!
Using the Partner App to Complete a Delivery
So, you’re ready to go but not sure exactly how to use the app, or deliver? We’ve compiled some resources to help you get started. It’s super easy once you get the hang of it.
Watch the video below to see the different features of the Partner App.
Watch the video below to see an example of a typical UberEATS delivery.
[iframe src=”https://www.youtube.com/embed/gT1l3V1WT_s” width=”560″ height=”315″ frameborder=”0″ allowfullscreen=”allowfullscreen”][/iframe]
For more content about completing deliveries click here.
You can demo the app here.
Contacting Support
While you’re delivering you can call our UberEATS delivery helpline.
Make this your first point of contact if you run into any issues while delivering, as the team is always keen to help deliveries get to where they need to go!
Perth: 1800 874 884
Watch the video below to see how you can get in contact with the team at Uber.
When and Where to Deliver on UberEATS
You can go online whenever you like! Our top partners have found that lunch and dinner is busier than usual. They have also found that more people want food delivered on weekends or Friday nights. In order to complete the most deliveries, our top partners suggest trying to position yourself near busy restaurant hubs.
For more details on when and where to delivery, click here.
How much and when do I get paid?
Pricing is super simple with UberEATS. A pickup fee will be paid every time you head into a restaurant. For every kilometer you travel between pickup and drop-off, another amount will be applied, and finally you will receive a drop-off fee for every delivery you complete.
For more information on fares, pricing, and our service fee, please click here.
Payment is processed in bulk by us and deposited into a bank account of your choosing every week!
Other Content:
Below are some links to useful content top delivery partners have found useful.
| Getting Started | We are here to support you and make sure everything runs smoothly. You’ll find all the important information on how to complete your first trip here. |
| How a Trip Works | The partner app is where you accept orders, navigate to restaurants, complete deliveries and contact the restaurant or eater. Using the app is super easy, follow the steps here and you’ll be a pro in no time! |
| Pro Tips | Delivering food with UberEATS is easy! You can find tips from our top delivery partners here. |
| Contacting Help | We understand things on the road don’t always go to plan. We are here to support you and make sure everything runs smoothly. Click here to learn how to get help. |
| How Boost Promotions Work | We’re super excited to introduce a new delivery partner promotion that we call “Boost”. It’s a new way to boost your earnings! Find out how Boost promotions work here. |
| Batched Trips | Received more that one order? That’s called a Batched Trip! Click here for a one-stop shop to get up to speed on this handy in-app feature. You’ll be delivering and earning more in no time! |
| App Demo | The driver app is used to complete deliveries. Check out the link here for an interactive walk through on how to complete an UberEATS delivery. |