Driver-partners and delivery-partners tell us they value the freedom of being their own boss. They want to choose if, when and where they drive or deliver. In fact, more than 90% of driver and delivery-partners in Australia tell us flexibility is the key attraction to using the Uber and Uber Eats apps.

However, being your own boss does not need to come at the expense of security and support in work. Uber believes that everyone should have access to a set of affordable and reliable social protections, whatever category of employment they are in. Recently we’ve made investments to support those who use Uber for work to provide them with peace of mind if they get into an accident or are injured.

We want to continue to offer a better experience, with more support and benefits through our app for driver and delivery partners across Australia. However, current legal frameworks just didn’t contemplate a world where some people wanted more flexibility in their work than previous models of work allowed. This effectively limits providing benefits to Uber driver and delivery partners.

We are interested in working with Australian governments on reforms in this area. This includes looking at how to modernise protections for independent workers, providing greater support for lifelong learning, better targeting of transitional support and stronger credentialing to name a few.

Naturally, this is a complex policy area and any reforms will require input from workers, the community and business. Our vision is a future that supports Australians looking for more independent and flexible earning opportunities, without limiting their access to the support and security they deserve.