Coles and Uber Eats to bring the largest national on-demand grocery offering to Australian HomesWritten by
Coles and Uber Eats are partnering to bring Australian customers the largest national on-demand grocery delivery service within the Uber Eats app, with thousands of products available to order. Customers will now be able to order their favourite items from last minute ingredients to popular barbeque hot roast chickens from Coles via the Uber Eats app.
Coles General Manager of Digital Operations & Ventures, Claire Pallot, said, “We’re delighted to expand our partnership with Uber Eats to offer Australians a fast, reliable, and affordable option for getting fresh produce and groceries delivered to their doorsteps. Customers can continue to enjoy great value and quality produce they find at Coles, but with the convenience of on-demand delivery through Uber Eats.”
From today onwards, customers in Melbourne will be the first to see Coles available on Uber Eats from nearly 40 locations, with plans to add more than 500 Coles stores across the country onto the platform in the coming months, reaching the largest network of Uber Eats customers than any other Australian grocery retailer on the app.
“We’re excited to be extending our partnership with Coles to bring an incredible selection of fresh produce and everyday grocery items to Aussie customers,” said Lucas Groeneveld, Uber Eats Regional General Manager of Retail, ANZ. “Uber Eats’ goal is to meet customers’ growing desire to get (almost) anything they need delivered on-demand, and this expansion will supercharge the wide variety of groceries available on the app.”
Each delivery placed with Coles through Uber Eats will be packed and delivered by a delivery person using the Uber Eats platform. To ensure customers can get their grocery needs met quickly and easily, ‘Pack and Deliver’ will allow delivery people to communicate with customers directly in-app so that any out-of-stock items are replaced by an item of their choice.
To order groceries from Coles, simply open the Uber Eats app and tap the ‘Grocery’ button or search for Coles from the search bar. Customers can choose from a wide selection of groceries, including fresh produce, meat, dairy, and pantry staples; and can also track their orders in real time. Uber One members can enjoy $0 Delivery Fees on eligible orders.
In the coming months, Uber will also support Coles and Liquorland with last-mile delivery for their online customers. Upon checkout, customers can choose to have their online purchases delivered within two hours by Uber.