If you’re a woman or non-binary driver-partner, you now have more choice in how you earn on the Uber app.
We recognise the unique challenges that can impact earning opportunities for women and want to help unlock these barriers, to allow you to achieve your own financial goals.
We’ve heard the feedback from many women and non-binary driver-partners, who have expressed a preference to only receive trip requests from women riders.
This is why Uber launched the Women Rider Preference feature in 2022, a feature which gives women and non-binary registered driver-partners an opportunity to express the preference to only receive trip requests from women riders when they are online with the Uber app.
This feature can give you extra peace of mind when driving during optimum earning hours, such as in the evening. Empowering you with more confidence to earn anytime, anywhere and allowing you to improve your earning opportunities.
Here is a story of a Women Driver from Australia who drives with the Women Driver Product!
Catia Fazio, Mornington Peninsula, Victoria
“Five years ago- I didn’t have a vehicle and didn’t know anyone who drove with the Uber App. I wanted a quicker and faster source of income compared to my job in hospitality and had heard from multiple drivers who I took a trip with, that Uber had multiple options to help me do just that. Soon after I signed up to drive with the app, rented a vehicle from the Uber Vehicle Marketplace and got on the road a few days later. As a single mum, I had responsibilities which I needed to juggle and I love that Uber gave me the flexibility to do that.
Back when I first started driving, I preferred to drive during the day but as trips slowly transitioned into early evenings, I realised that I felt quite comfortable extending my driving hours and wanted to benefit from the peak hour demand. When I learnt about the Women Rider Preference feature I haven’t looked back since. My goal as an Uber driver-partner is to help make safe rides available to Women Riders out there and provide them with a reliable way to get home. I feel at ease knowing that I can choose to drive Women Riders with a click of a button- at any time of the day. I roughly earn $50 /hour when I drive on Friday nights and over the weekend. Since my first trip, I have been able to save up to buy myself a nice car!
I highly recommend this platform for anyone looking to make some quick and easy money.”
Remember, the Uber community is incredibly diverse
This feature is designed to give women and non-binary driver-partners more choice on the trips they accept. It is always important to be respectful of all users on the Uber app and to comply with the Community Guidelines.
Have questions?
Our support team are here to help, you can get in touch with us on 1300 091 272.
FAQs
- How do I activate Women Rider Preference?
To update your gender, go to the Menu section of your Driver app (tap on the three bar icon at the to left corner) and then:
- Select “Account”
- Go to “Security and Privacy”
- Go to “Gender Identity”
- Tap the pencil icon to update your gender details
Please note, this feature is only currently available to driver-partners who identify as a woman or as a non-binary individual in Australia. If you would like to update your gender identity to access this feature you will be asked to sign a Gender Declaration Form in app.
If Women Rider Preference is not available after following those steps, please reach out to us again.
Additionally, you can turn Women Rider Preference off if you decide you would like to start receiving trip requests from any rider, regardless of their gender identity.
You can always get in touch through the "Help" section of the app. We are here to help.
- What if the rider isn’t a woman?
When the preference is turned on, the app will attempt to match you with women riders. However, if you find at pick-up that this is not the case, you may choose to cancel the trip without it affecting your cancellation rate. Simply choose the ‘I selected trips with women riders’ cancellation reason.
In those cases, please select “Trip by male rider” as your cancellation reason.
- Will I be charged a cancellation fee if the rider is male?
If you have turned on Women Rider Preference, and cancel a trip because the rider is not a woman, there will not be a cancellation fee or an impact on your cancellation rate.
In those cases, please select “Trip by male rider” as your cancellation reason
You can always get in touch through the "Help" section of the app. We are here to help.
- How can I turn off WRP if I no longer want to use the feature?
Women Rider Preference was designed to offer flexibility to women or non-binary drivers who are looking for more control over the trips they take with Uber.
Once you have access to Women Rider Preference, you will see a toggle on the page that allows you to turn the feature on and off to your convenience.
Once the feature has been turned off, you will start receiving rides from riders of all genders. To select a preference for driving women riders again:
- Go to your app and search for “Trip schedule”.
- Select “Driving Preferences”.
- Toggle off "Women Riders"
Posted by Uber ANZ
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