You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.
The app is built with technology to help you stay connected to your loved ones and our support team, so you can go even further.
Specially trained incident response teams are available anytime right from the app.
Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*
Uber customer associates trained in incident response are available around the clock.
Friends and family can follow your route and will know as soon as you arrive.
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
All Uber rides are tracked from start to finish, so there’s a record of your trip if something happens.
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer tools to get help.¹
Your safety is our top priority. That’s why we’re asking you and your riders to double-check all details before they step in, to ensure extra peace of mind right from the start.
Before the trip begins, riders are advised to check your car license plate number, make and model, as well as your driver photo and name.
You can ask riders to confirm your name too. You could ask, “Hi, who is your driver?” or “Can you please confirm my name? It should be displayed on your app.”
You play a key role in helping to make cities safer and roads friendlier to move around in.
The app reminds you that you’re driving within the posted speed limit and to take healthy breaks, so you’re alert behind the wheel.
From finding a safe place to pick up riders to reminding them to buckle up, you can make a big difference in your safety and that of the people around you.
Uber’s Community Guidelines help riders and drivers enjoy a stress-free ride. Any person who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.
*Certain requirements and features vary by region and may be unavailable.
¹ This feature is in the process of rolling out and is currently only available in select markets.