Uber Crew Canada is a program where drivers and delivery people can collaborate with Uber to help inform new app features and improve existing ones.

Crew Members take an active role in improving the app experience for all drivers and delivery people by sharing their own experiences and collaborating with Uber. A Crew Member is a driver or delivery person who:

• Provides feedback and ideas on new app features
• Surfaces ideas to help improve the current app experience

To be selected as a Crew Member, you must have a sufficient level of experience and familiarity with the Uber platform. To be eligible for selection, you must meet the below criteria:

• Completed at least 150 trips (inclusive of both rideshare and Uber Eats trips) AND must have been earning on the platform for at least one year
• Have completed at least one trip in the last 30 days
• Account is in an active status
• Must complete the entire application, including video application section

Uber Crew Canada is a program designed to collect feedback and ideas on future app features and current app experiences.

UFCW Canada offers representation services to drivers and delivery people facing account deactivation or other account disputes. These representation services are made available at no cost to drivers and delivery people. UFCW also engages with drivers and delivery people and meets with Uber Canada on a regular basis to discuss health, safety and other related issues. UFCW Canada and Uber Canada also encourage provincial governments to enact reforms that provide new benefits and preserve worker choice on when, where, and if to work.

Crew Members are drivers and delivery people who use the Uber app, like yourself. Crew Members are Uber’s valued users, and Uber is not involved in the selection process for Uber Crew. Uber Crew Canada is comparable to a customer feedback program.

Applicants have to meet minimum eligibility requirements determined by Street Level Strategy to be able to apply to become a Crew Member.

Eligible applicants must complete the entire application, including submitting a video. The selected applicants will then go through a screening process which may involve a virtual interview with Street Level Strategy for selection. Street Level Strategy assesses candidates based on availability to participate in the program, knowledge of the app and interpersonal skills.

Street Level Strategy compensates Crew Members directly for participating in the program.

Crew Members will serve for a 12 month period

We expect Crew Members to spend approximately 2-3 hours per month over a 12 month period. This time accounts for meeting virtually with relevant teams, and coordinating with the program’s independent manager, Street Level Strategy.

Uber Crew Canada is managed by Street Level Strategy, LLC, an independent consulting firm that specializes in public outreach and consultation. Street Level Strategy is excited to work with Uber in Canada to coordinate input from drivers and delivery people. Street Level Strategy manages all aspects of the application and selection process. Crew Members will work directly with Street Level Strategy during the program.

While Uber Crew Canada and Crew US are separate programs, they share a similar goal of collaborating with drivers and delivery people to improve the overall experience on the Uber app.