Canada government relief guide
As part of our global efforts to help support drivers and delivery people during the COVID-19 crisis, Uber is working to provide up-to-date information about government financial support that you may be eligible for and how you can request it.
In this guide, we’ll help answer important questions and provide access to resources to help you apply.¹
Not in Canada? Go here to find information for other locations.
What is the Canada Emergency Response Benefit?
If you have stopped working or are earning less due to COVID-19, the Canada Emergency Response Benefit (CERB) may provide you with temporary income support.
How much money could I receive?
The CERB provides $500 a week for up to 16 weeks.
Who is eligible?
The CERB is available to workers who meet all of the following conditions:
- Live in Canada and are at least 15 years old
- Stopped working because of reasons relating to COVID-19 or are eligible for Employment Insurance benefits (regular or sickness)
- Have not voluntarily quit your job
- Had income of at least $5,000 in 2019 or in the 12 months before the date of your application
I’m working less. Could I qualify?
To help more Canadians benefit from the CERB, the government announced on April 15, 2020, that they will allow people to earn up to $1,000 per 4-week period while collecting the CERB.
To avoid unnecessary delays, it's always a good idea to make sure that you are up to date with any required government payments or filings, such as taxes or applicable licensure obligations, before submitting your application.
How can I apply?
To begin the application process, you’ll be asked a few simple questions. The answers you provide will help the government direct you to the service option that best fits your situation. We’ll walk through the process below:
After that, you have 2 options to apply for the CERB, between 6am and 3am Eastern time:
- Online with CRA My Account
- Over the phone with an automated phone service (800-959-2019 or 800-959-2041); before you call, have your Social Insurance Number (SIN) and your postal code ready to verify your identity
After you apply, you should get your payment:
- In 3 business days if you have signed up for direct deposit, or
- In about 10 business days if you have not signed up for direct deposit
If your situation continues, you can reapply for multiple 4-week periods, for a maximum of 16 weeks (4 periods)
Where can I find more information?
You may also be eligible for additional support through your Provincial government. The latest information on provincial support programs can be found online by visiting the website of your provincial government.
¹The material provided on this page does not, and is not intended to, constitute legal, financial, tax, or other advice. It is for informational purposes only. Please consult your attorney or financial adviser to obtain advice with respect to your particular situation. For your convenience, this page contains links to third-party websites. Uber is not responsible for the content in those third-party sites or the products or services offered through them. While we will make every effort to keep this site up to date, for the most current information please see the respective governmental or organizational sites.