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Your delivery rating from users, explained

How to give, get, and check ratings in the app

1. You can evaluate thee users after you deliver the order.

2. Users can also give you feedback. If someone gives a negative review, the app can ask for more information about why.

3. The app adds the ratings you get into an average that’s displayed to your customers before and during a trip.

4. You can see what your average satisfaction rating is in the app. For more information, tap your profile picture in the menu and then tap the rating under your name.

If you receive a low rating

What customers say they appreciate

  • Speed and efficiency

  • Service

  • Handoff

  • Care taken with the delivery

  • Communication

1/5

Frequently asked questions