Delivery Surge: a new feature to help you out when delivering

You’re ready to go online to make deliveries for restaurants. How do you maximise your time?

We know your time is valuable, so we’re introducing Surge, which enables you to earn more for your deliveries during busy periods and in areas of high demand. For example, if there’s a lunch or dinner rush, you can check the Driver App for Surge areas to get the most out of delivering with the Uber Eats App.

Let’s get into the details:

The Surge heatmap

Surge happens in real-time, so you can check the map in the Driver App even before you’re on the road to see if there are any active Surge areas. Surge areas are represented by a colour and a corresponding £ amount. Red signifies busier areas with the highest Surge amounts and the lighter colours signify areas with lower surge amounts. However, if you don’t see Surge areas it doesn’t necessarily mean it’s not busy. It may just mean that there are a good amount of Delivery Partners online to help keep up with delivery requests from restaurants.

You get the higher Surge amount

To help ensure that you don’t miss out on earning opportunities, the higher Surge amount between the restaurant’s pickup location and your location at the time you confirm availability for the restaurant’s delivery request will be applied to your delivery. For example, if you confirm availability for delivery while in a £1.50 Surge area but the restaurant is in a £2.50 Surge area, you’ll get the higher of the two amounts.

Check your surge earnings

Surge doesn’t replace other promotions you may be enjoying, such as Boost or Quest. When surge applies to a Delivery, the Surge amount shown in your Driver App will be included as an additional amount in your delivery fee from the restaurant. The Uber Service Fee will not apply to any Surge amount that is included in your delivery fee.

You can check your Surge earnings in a couple of ways. First, the Surge amount will be indicated on the accept screen in the Driver App when you confirm availability for the delivery request. Second, when you complete a delivery with Surge, you can see the Surge amount in the fee breakdown of your trip details.

We’re just getting Surge out into the world, so if you don’t have it in your location yet, you’ll be notified when it becomes available. If you have additional questions, please feel free to check out our list of Surge FAQs.

Promotions recap

Surge is just one feature on the Driver App to help you out when delivering. Read below to get more information about other promotions available on Uber Eats so you can make the most out of delivering with the Uber Eats App.

Thank you for all that you do. And enjoy delivering out there.