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Prioritizing safety while driving with Uber

From picking up the right rider to knowing when to call for assistance, here are ways to help make every trip stress-free.

Looking for rider information? Switch to the rider safety page.

Veiligheidstips voor Uber-partners

We build our technology with your safety in mind. But actions you might take can also help protect yourself. We consulted with law enforcement to create these tips to help you stay safe while driving with Uber.

1. Verifying your rider

Riders are asked to find you by checking that your license plate, the make and model of your car, and your photo match what’s shown in their app. You can also feel free to ask riders to confirm your name before entering your vehicle.

2. Staying focused on driving

You can help keep roads safe by staying alert, keeping your eyes on the road, and resting when needed to prevent drowsy driving. Remember: texting while driving is illegal in most states and countries. Some drivers use a mount to position their phone in a place where they can easily see it, to help reduce dangerous distractions. In some cities, laws require them.

3. Protecting your personal information

We gebruiken technologie die je telefoonnummer anoniem maakt wanneer je de passagier via de app belt of een bericht stuurt. De passagier kan jouw persoonlijke nummer dus niet zien.*

4. Encouraging back-seat riders

You can consider inviting riders who are traveling solo to sit in the back seat. This allows them to safely exit from either side of the vehicle to avoid traffic and also gives you both some personal space.

5. Spreading the word to buckle up

In many places, seat belt use is required by law, for both drivers and riders. It’s also the most effective way to save lives and reduce injuries related to car crashes, according to the Centers for Disease Control.

6. Watching for pedestrians and cyclists

General rules of the road say to be on the lookout for people who are walking and biking. This is especially important when you’re pulling over for a dropoff or pickup, and when you're driving at night.

7. Keeping your dropoffs legal

Knowing local laws about where you can drop off riders can help when you encounter loading zones, parked vehicles, and more.

8. Following your intuition

Vertrouw elke keer als je via Uber rijdt op je intuïtie en op je ervaring, en gebruik je gezond verstand. Als je ooit het gevoel hebt je in een noodsituatie te bevinden, kun je snel hulp krijgen door de noodknop in de app te gebruiken. En vergeet niet dat je de rit altijd kunt beëindigen als je je onveilig voelt.

9. Being kind and respectful

De Communityrichtlijnen van Uber zijn ontwikkeld om elke rit veilig, respectvol en positief te laten verlopen. Het is aan ons allemaal om deze richtlijnen te volgen en om mee te helpen een veilige en gastvrije community te creëren.

10. Giving us feedback

After each trip, you have the opportunity to rate your rider from 1 to 5 stars and add your comments through the Help section in your app. Our 24/7 response team will review the incident.

And remember, on every trip you can tap the shield icon in the app to access Uber’s Safety Toolkit and get help whenever you need it.

Veiligere ritten voor iedereen

Meer informatie over veiligheid bij Uber

Veiligheid van chauffeurs

Uber is committed to driver safety. Learn how safety is built into the Driver app and driver experience, from insurance coverage to in-app support.

Veiligheid is belangrijk voor ons

Uber is committed to everyone’s safety. Learn more, including how safety is built into the rider and driver experiences, in the app and beyond.

Veiligheid van passagiers

Elke dag worden miljoenen ritten aangevraagd. Iedere passagier heeft toegang tot veiligheidsfuncties in de app. En je kunt tijdens elke rit een beroep doen op ons supportteam.

*Bij eventuele uitval van deze functie worden telefoonnummers mogelijk niet anoniem weergegeven.