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The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. If you check your city’s web page or look in the app, you’ll see what rides you can request.

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Uber Pool

Share the ride. Share the savings.

Uber Pool is Australia’s most affordable Uber ride. You save on Uber Pool because we match you with other riders heading in a similar direction.

How Uber Pool works

1. Request

Open the Uber app and enter your destination in the ‘Where to?’ box. Tap the Uber Pool ride option at the bottom of your screen. Then tap Confirm Uber Pool. Only one seat is available for request.

You’ll see the time until your driver arrives, as well as the estimated window of time to arrive at your destination. Even with additional pick-ups, you shouldn’t arrive more than 5-10 minutes later than an UberX.

2. Ride

You no longer need to walk to your pick-up stop when requesting an Uber Pool.

When you share your ride with other riders heading in the same direction, you’ll save up to 30% less than the upfront fare.

3. Hop out

Simply exit the car when you reach your destination. We’ll automatically charge the price to the payment method you have on file. If your trip was 5 stars, consider tipping your driver in the app after your trip.

Price estimator

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Frequently asked questions

What to expect along the way

  • Uber Pool is live in Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Canberra, Cairns, Darwin, Newcastle, Sunshine Coast and Gold Coast in Australia, and Auckland, Wellington and Christchurch in New Zealand.

  • The Uber app will take up to 90 seconds for your route to be matched with other nearby riders travelling in a similar direction.

  • Even with additional pick-ups, you shouldn’t arrive more than 5-10 minutes later than an UberX.

    Your estimated arrival time will be displayed and updated in the app as you ride. New riders will only be added to your trip if it doesn’t significantly impact your estimated arrival time.

  • Riders can be picked up and dropped off throughout your trip, but new riders will only be added if it doesn’t significantly impact your estimated arrival time. Only one seat available per request.

  • No, not necessarily. The Uber app will take up to 90 seconds to look for the most efficient route to share, but if no other riders are found along your route, the upfront Uber Pool price you’ve been shown stays the same.

  • Pick-up and drop-off order is determined by where your destination falls along the route. Because Uber Pool looks for the most efficient route for all the riders on a given trip, you may not be dropped off in the same order you were picked up.

  • That depends on how many other riders are on the trip and what they bring with them. If you’re travelling with lots of bags or other items, we recommend you request a different ride, like UberX or UberXL.

  • You are no longer required to walk to or from pick-up and drop-off points.

  • Once your driver has arrived to pick you up, they will wait for you for 2 minutes. After that, you will be charged a cancellation fee.

  • The Uber app looks to match your Uber Pool trip with other riders heading a similar way. This means once you begin the trip it isn’t possible for you to change the destination, add stops or take a detour, so make sure you’re certain about where you’re headed before requesting.

  • To see your Uber Pool trip price, open the app and enter your destination. You’ll see the upfront price for Uber Pool displayed as a range. If you don’t match with any co-riders, you’ll pay the higher figure quoted. When you share your ride with other riders heading in the same direction, you’ll save more.

  • Not necessarily. The Uber app will take up to 90 seconds to look for the most efficient route to share, but if no other riders are found along your route, the higher displayed fare shown stays the same.

    When you share your ride with other riders heading in the same direction, you’ll save up to 30% less than the upfront fare.

    There are also some limited situations your price may vary, such as where the journey takes a lot longer than estimated due to traffic or other factors. In these circumstances, you’ll pay the time and distance and other rates applicable in your city and set out here. You’ll be notified of this immediately after your trip.

Do something good for your city

Imagine a world where we all shared – not just the road, but the ride. That’s the idea behind Uber Pool: using what we already have to achieve sustainable solutions in our growing cities. Be a part of the movement to get more people in fewer cars.

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The material provided on this web page is intended for informational purposes only and may not be applicable in your country, region or city. It is subject to change and may be updated without notice.