How Flutter Entertainment transformed global ground transport with Uber for Business
Flutter Entertainment plc is the world’s leading sports betting and gaming operator, home to iconic brands such as FanDuel, PokerStars, Paddy Power, Betfair, Sky Betting & Gaming, and Sportsbet. With over 25,000 employees worldwide, Flutter runs a highly decentralised business. As a multi-brand organisation operating in highly regulated sectors, efficiency, compliance, and visibility are critical drivers across their travel strategy.
Supporting global travel with better oversight and control
Uber for Business became the cornerstone of Flutter’s global ground travel program, supporting 5,500+ travelling employees worldwide.
1. Dual-level reporting: Granular and group-wide views
a. Group-level reporting: Offers a holistic view across all Flutter brands, allowing leadership to measure global travel spend and employee mobility trends.
b. Entity-level reporting: Each brand (FanDuel, Betfair, Paddy Power and others) can analyse its own travel data with granularity, supporting department heads, finance teams and operational decision-making.
2. Rich spending insights to drive smarter decision-making
Uber for Business provides Flutter with detailed analytics and reporting tools, enabling the travel and procurement teams to understand how ground travel is used across all their brands and geographies.
Key insights include:
- Spend by country and by city
- Average spend per trip per month per employee
- Most frequently used airports and high-volume travel routes
- Visibility into travel patterns, peak periods and adoption rates
‘Uber for Business has been an exceptional partner for us from day one. The platform gives us the visibility, control and consistency we need to manage ground transport at scale, across multiple teams, markets and traveller groups, without losing governance or oversight.
What truly sets the experience apart, though, is the support team. Especially our account manager, who is very proactive, knowledgeable and genuinely invested in helping us succeed. Whether it’s a complex issue that needs fast escalation or a small day-to-day question, they respond quickly, take ownership and follow through.
That combination of a strong platform and outstanding partnership gives us real confidence. It’s enabled us to keep the traveller experience high, stay on top of spend and compliance, and most importantly scale our travel programme smoothly across all of our global brands.’
- Ana Cristiano James, Global Travel Manager, Flutter Entertainment
Delivering value across three areas
Rolling out Uber for Business delivered clear results in three key areas: Efficiency and control, employee satisfaction, and corporate responsibility.
1. Improved efficiency and control
Centralised visibility: The dual-layer reporting provided much-needed clarity into global travel behaviour, enabling better budgeting, forecasting, and policy alignment across multiple business units.
Simplified expenses: The removal of expense hassles meant there was no need to chase up receipts or manually submit claims, saving time for both employees and finance teams.
Compliance: The centralised platform ensured Flutter could maintain the control needed for a multi-brand organisation operating in highly regulated sectors.
2. High employee satisfaction and uptake
- Smooth experience and easy to use: Flutter employees report high usage and high satisfaction, boosted by the user-friendly, consumer-grade technology in the workplace.
- Global reliability: Employees felt supported and empowered on the road thanks to the consistent quality and reliable rides worldwide in cities like Dublin, London, New York, Milan, and Las Vegas.
- Quick onboarding: Employees could easily join the platform through smooth, automated invites.
3. Sustainability & CO₂ Reporting
- ESG support: The use of the Sustainability Dashboard supported Flutter’s broader ESG and net-zero commitments by enabling transparent reporting for internal stakeholders.
- Actionable metrics: The company can track Total CO₂ emissions, emission trends over time, and EV/hybrid trip uptake rates, turning policy into measurable action.
A platform for future growth
By implementing Uber for Business, Flutter Entertainment successfully replaced a decentralised, inefficient system with a standardised, scalable and data-rich global ground travel program. This combination of intuitive technology and dedicated support has provided Flutter with the visibility and financial control essential for a multi-brand, regulated enterprise.
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