自 2022 年 4 月 19 日起，乘客和合作车主在通过优步平台乘车/接载乘客时无需再佩戴面罩/口罩。但是，如果您个人存在某些风险因素和/或您所在地区的病毒传播水平较高，美国疾病控制与预防中心 (CDC) 仍建议您佩戴面罩/口罩。
Your safety drives us
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.¹
You can use the in-app Emergency Button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
Uber customer associates trained in incident response are available around the clock.
Friends and family can follow your route and will know as soon as you arrive.
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
If you need to contact your rider through the app, your phone number may stay private.
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app alerts us to such events, we’ll check in on you and offer resources to get help.
Liability for injury or damage to third parties for at least $1,000,000 for a covered claim.
Uninsured or underinsured motorists coverage and/or first-party injury protection coverage.³
Your car, whether an accident was your fault or not, is covered up to the cash value of your vehicle subject to a $2,500 deductible.⁴
Optional Injury Protection insurance is offered through our partner Aon.⁵ For less than 3 cents per mile, this supplemental insurance helps to minimize the financial impact a covered accident can have on you and your family.⁶
You play a key role in helping to make cities safer and roads friendlier places to move around.
The app reminds you that you’re driving within the posted speed limit and to take healthy breaks, so you’re alert behind the wheel.
¹Certain features vary by region and may be unavailable.
²Amounts and types of coverages are different for drivers who drive Uber's commercial services such as Uber Black, Uber Black SUV, and Taxi.
³Uninsured/underinsured motorist bodily injury coverage and first-party injury coverage limits vary by state.
⁴Deductible amount effective 3/1/2021. Certain vehicles offered through the Vehicle Marketplace are subject to a $1,000 deductible. Comprehensive/collision coverage is contingent on the driver maintaining such coverage on the driver’s personal auto policy.
⁵Not available in all states.
⁶Except for Washington and Missouri where Optional Injury Protection is offered for less than 4 cents per mile.