Get to work with Wusool

Wusool is a government subsidy program in the Kingdom of Saudi Arabia, under which Saudi working women receive a discount of up to 80% on the cost of their commute to work. Run in partnership with Uber,, the program targets Saudi working women with low incomes and provides them with access to safe, inexpensive transportation to and from their workplace.

To be eligible for the Wusool program, you need to meet the following criteria:

• You are a Saudi woman between the age of 18 and 65
• You are registered with the General Organization for Social Insurance (GOSI)
• You earn less than SAR 8,000 (USD 2,131) a month, including basic salary and housing allowance
• Your commute to work is less than 65 kilometers one way.

You can register for the program on the Wusool website, after which you will be redirected to the Taqat e-portal, where you will be requested to sign in using your Unified National Platform credentials. After that, an automatic eligibility check is carried out and you’ll be sent a welcome message from Taqat detailing the next steps.

Once you have the Uber app downloaded, select and confirm your pick and drop-off location, choose the Wusool ride option and the 80% discount will automatically be applied to your trip.

Sign in to the Uber app or create an account at uber.com.

• Click the link in your email to claim the voucher.
• The voucher will automatically be added to your account and will apply to your next qualifying trip or order. Make sure you’re using your personal profile. Vouchers don’t work on a business profile.

Note: Vouchers only apply to the trip or order price. Tips for your driver and amounts that exceed the voucher amount will be charged to your personal payment method.

• Enter your destination in the “Where to?” field.
• Select a vehicle option.
• Tap the payment method above the “Choose [vehicle type]” button.
• Tap “Change” next to the voucher and select a different payment method.

Note: If you have more than one ride profile, you’ll first need to select the profile with the voucher before you can use it for a trip.

No, the discount will only apply when you book a Wusool ride.

Wusool users could originally draw on a maximum work-travel subsidy of SAR 800 (USD 213) a month. Now, the subsidy amount ranges between SAR 800 - 1,100 depending on the user’s salary.

Your subsidy balance is valid for each month, and once the balance is used for that month, you will need to wait until the next month, which is when your balance will be renewed.

You cannot carry over any unused balance. Because of this, please ensure your monthly balance is used before each month ends.

Once you click on “Vouchers” on the app you will be able to view your Wusool remaining balance.

You can change through the Taqat portal under 'My Home and Work Location’ page . Once updated it will be reflected in your Uber app.

Your Wusool voucher will be added automatically when you book a Wusool ride, and you can see the total amount that you can pay to the driver.

You can pay through the saved payment methods on your Uber app or you add a new payment method.

You are allowed of 4 trips per day.

There are several reasons that might cause this:

• The email registered in Taqat doesn’t match your email address on the Uber app
• You added a new location that is not listed on Taqat
• You exceeded your Wusool voucher for the month
• You didn’t request the trip from your personal profile
• You exceeded the number of trips allowed in a day If you didn’t find your answer here, please contact our support team through the application or visit our help center here

You can contact the customer support through your Uber app or visit the help center here.

You can contact them through your Uber app by going to Account and then Help.