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Cómo entregar pedidos en efectivo

In certain areas of the world, Uber offers customers a cash payment option. They can pay you in cash instead of being charged automatically within their app.

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  • En este video, aprenderás lo siguiente:

    • Cuándo y cómo se te notificará sobre un pedido en efectivo
    • Cómo proporcionarle cambio al cliente
    • Cuáles son las tasas de servicio
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The basics of cash orders

A cash order will look like any other, with a couple of small changes. When you’re picking up an order for a customer who is paying in cash, a cash badge will appear in your app as you get near the destination. When you arrive to deliver the order, your app will show Collect cash at the top.

How cash orders work:

1. Acepta el pedido como lo haces habitualmente.

2. When you drop off the order, the app will let you know to collect cash from your customer. It’ll show you the amount to collect, too.

3. Se recomienda a los clientes pagar la cantidad exacta, pero es probable que a veces debas darles cambio.

Tip from other partners: carry change

Depending on where you live, cash orders may happen often. But regardless of how frequently you collect cash for an order, it’s a good idea to have some change available in case the customer isn’t prepared with their exact amount. If you don’t have correct change for an order, you can leave the food with the customer and then go break change.

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