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Added safety on your rides with Audio Recording

Record all or some of your rides to encourage respectful behaviour and keep you covered in case something unexpected happens.

Add a layer of safety to every ride

Set up your Safety preferences

Recordings will be automatic based on the preferences you set up—select all or some rides, such as late-night trips.

Encrypted recordings

These are privacy-protected recordings that cannot be accessed by you, your driver, or Uber Support unless they are attached to an incident report.

Set up Audio Recording

Tap the blue safety shield and select Set up safety preferences

Add Record audio to your preferences and allow the app to use your device’s microphone

Recordings will be automatic based on your preferences—select all or some rides, such as late-night trips

You can also start recording at any moment by selecting Record audio in the Safety Toolkit

How to attach recordings to reports

  1. Go to Help in your Uber app
  2. Choose Help with a trip
  3. Select the trip and then Report safety issue
  4. For phone recordings, choose Share recording when prompted

Drivers can record, too

Registered dashcam

Drivers can register their own dashcam and you will be notified if you’re being recorded.

Audio recording

This in-app feature allows drivers to capture audio recordings of their trips.

Frequently asked questions

  • Audio Recording is currently available in more than a dozen countries throughout Africa, Asia, North America and South America.

  • Where available, riders and drivers can initiate a recording through the in-app Safety Toolkit using their own smartphone. The other party in the vehicle will not be notified at the time of recording, though notice has been given to all users that this capability is available, and riders will see a message in their app informing them that audio may be recorded on their trip.

    Don’t see Audio Recording in your Safety Toolkit? Check that you have the latest version of the app.

  • Uber is committed to building technologies that help make your Uber experience safer. The Audio Recording feature is intended to help encourage safe and comfortable interactions while on a trip, determine what happened and identify the best response after a safety-related incident.