A better way of working
Supporting drivers and delivery people around the world to help them realise their ambitions.
As the impact of the COVID-19 pandemic took hold, it was the drivers and delivery people who, quite literally, kept the world moving. And as many of us were advised to stay home and minimise social contact, their role was crucial in helping us get the items we needed or get to the essential places where we needed to go.
Never has it been more clear than during the pandemic that drivers and delivery people are essential to the fabric of cities and communities. They are not only getting riders, food and packages from A to B—they’re also having an impact on people’s lives. They might have taken the time to listen to a rider who’d had a bad day or stopped at the garden gate during a food delivery for a much-needed chat with an elderly resident.
This is why our CEO has stated that gig workers deserve better. It’s why we’ve announced a Better Deal for those in Europe. It’s why we partner with universities to provide free degree programmes, such as those with ASU and the Open University. And it’s why we do as much as we can to support drivers and delivery people to help them realise their ambitions around the world.
Driving an equitable transition to electric vehicles
Beyond our Uber Green product and our 2040 zero-emission pledge, we are working with EVNoire and GRID Alternatives in the US to develop pilot programmes that ensure that drivers of colour and from marginalised communities can access electric vehicles.
Offering drivers and delivery people financial literacy programmes
To enable drivers and delivery people to succeed, we develop programmes to help improve their finances and prepare them for the future of work. Across Central and South America, we launched Avanza in partnership with the IFC. In Kenya, we developed the Navigate programme with AMI. And we are working with Operation HOPE on a similar initiative in the US.
Providing business skills and opportunities on and off the road
Many drivers and delivery people join our platform who are entrepreneurs themselves. In the UK, we work with Enterprise Nation to run a Business Builder programme, providing training and up to £10,000 in grant funding toward new business ideas. In South Africa, we support Lularides to train young people from marginalised backgrounds to ride motorbikes so they can join the Uber Eats platform.
As part of our ambition to make movement equal for all, we are committed to making positive opportunities for drivers and delivery people around the world.
Find out more about our new model for platform work.
Read more about our impact work
Thanking all drivers and delivery people
Thousands of drivers and delivery people continued to move what matters during the pandemic.
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