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How we’re helping to keep you safe

We re-imagined door-to-door safety by introducing innovative technology to help ensure that your experience feels positive, inclusive and safe.

Raising the bar on safety

Adaptable technology

We build in-app features to help keep you safe — from GPS tracking that detects if a trip goes off-course, to tools that verify face covers.

Rider and driver accountability

Before every trip, riders and drivers must confirm that they’ve taken precautions like wearing a face cover and washing their hands.

Safety integrations

We help manage risk through integrations with Concur Locate and International SOS.

Helping to keep you safe at every turn

Face covers or masks are recommended

Riders and drivers are required to wear a face cover or mask to drive or ride in the US, Canada, India and most of Europe and Latin America. Our technology verifies that the driver is wearing a mask.

Concur Locate and International SOS are integrated

We’ve partnered with powerful employee risk management and safety communication solutions that let you quickly check in with your employees, wherever they are.

Every trip is insured

Whether requesting a ride in Australia or New Zealand, every trip is covered by insurance.

Every driver is background checked

All drivers are screened for criminal and driving history before they can begin picking up passengers with Uber, and they're rechecked annually.*

Providing peace of mind for all

We’re continually working to improve the safety of all the communities we serve: riders, drivers, delivery partners and businesses.

  • Ready-to-ride Safety Checklist

    Before every trip, riders must confirm that they’ve taken precautions like wearing a face cover and washing or sanitising their hands. We also ask that they sit in the back seat.

  • In-app Safety Toolkit

    A dedicated place in the app where riders and drivers can easily access key safety information, quickly reach emergency assistance and share their location.

  • RideCheck

    Using sensors and GPS, RideCheck helps detect if a trip goes unusually off-course, if there’s an unexpected long stop or if a possible crash occurred, then checks in to help provide support.

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Your business is going places. We’re here to help.

*In New York City, driving history reviews are conducted by the Taxi and Limousine Commission. Annual screening processes are dependent on open, operational courthouses. Due to COVID-19, this may not be the case and recurring checks may be postponed.