We’ve been exploring Lexington, Louisville and Bowling Green for months, and we want your Uber rides to get you where you need to go without a bump in the road. Check out these Uber Pro Tips to ensure a 5 star experience!

PRE-PICK UP PERFECTION

  • Estimate Your Fare: No surprises here! You can always estimate your fare before requesting your ride.
  • Make sure you are in the right Uber: Once a partner is headed toward you, take a peek in the app for great info to make sure you get in the right car! Driver name, make + model, license plate number…oh my!
  • Surge Drop: Requesting a ride during our super busy time? Well, what goes up, must come down. Have some time to stick around? Get notified when Surge pricing ends.

DURING YOUR RIDE

  • Split Your Fare: Sometimes math is hard. Uber isn’t! Sharing a ride with a friend or 5? Share the fare!
  • Share Your ETA: Heading out to meet your buddies? Wanna let Mom know you’re on your way? Here’s how.
  • Be an Upstanding Citizen: A great reason to ride with Uber is after a few drinks out. Party before & after the ride but please, not in the car.

 

AFTER YOU HOP OUT

  • Ratings should be based on your driver’s performance and quality of service, not the fare. Had an awesome experience? Give your driver a virtual high 5 by opening your app and tapping that 5th star.
  • REMEMBER: Drivers don’t control surge pricing. If you have concerns about the price, we’re always happy to review your fare! Please reply to your ride receipt or write to us directly at [email protected].

 

Have a question? We got you. :) Tweet at us at @Uber_Kentucky! We’re more than happy to help.

Have an safe, wonderful and overall awesome day

The Uber Kentucky team