Since launching in Boise in October last year, Uber has connected thousands of Boiseans to tens of thousands of safe, reliable and free rides while creating nearly 100 good-paying jobs that have helped Treasure Valley residents pay their bills and put food on the table.

We’ve also worked closely with the City of Boise to craft new regulations that recognize the unique nature of ridesharing and put consumer choice and safety first. But after months of good-faith negotiations with the Mayor and city leaders, we find ourselves at an impasse.

The City is headed down a long path that would lead to unworkable and outdated regulations that miss the mark on ridesharing. Put simply, when it comes to Uber, the City is attempting to fit a square peg in a round hole.

Steep and growing costs that come from offering thousands of free rides combined with unworkable and onerous regulations being proposed by the City leave Uber no other choice than to suspend operations in Boise for the foreseeable future.

This wasn’t an easy decision to make, because we know who it affects: Boiseans looking for safe, reliable rides and for ways to make a living or earn a side income. Andto be clear, we are not opposed to regulations, nor are we closing the door on future conversations.

We’ve been proud to help make it easier for people to request a safe, reliable ride, create nearly 100 good-paying jobs, reduce traffic and congestion, and support better choices and decisions around drinking and driving that are saving lives.

While we are suspending operations in the City of Boise, we still believe the future is bright for ridesharing in Idaho.

That’s why we originally made the decision to launch Uber in the Gem State — and it’s why we will continue to work with anyone, anywhere who shares our belief that ridesharing is an innovation whose time has come in Idaho.

Sincerely,
Bryce Bennett
General Manager, Uber

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Read our letter to Mayor Bieter and the Boise City Council