The spread of COVID-19 has been hard for everyone, but it’s been particularly tough for people who drive and deliver with companies like ours. Many of these independent workers are providing critical services during this crisis—from getting essential workers to their jobs to getting food to people at home. Uber has launched several new initiatives to support them while they support our communities. Now that these initiatives are in place, we are sharing initial stats on how drivers and delivery people are using them. 

Safety Resources:

We have been providing masks and launched our COVID resources hub to help drivers and delivery people do their work safely. 

Safety Supplies:

Total amount allocated on PPE for drivers and delivery people globally  $50 million                            
Number of drivers and delivery people who have received PPE to date 450,000
Number of masks purchased for drivers and delivery people globally 28.5 million
Number of cleaning supplies & hand sanitizers purchased for drivers and delivery people globally 1 million

COVID Resources Hub:

Drivers and delivery people who have accessed the COVID Hub globally 2.02 million
Weekly interaction with COVID Hub 2.8 times per week
Percentage of visitors who used a Hub resource 39%

COVID-19 financial assistance:

On April 10, Uber announced our latest updates on our financial assistance policy which provides up to 14 days of financial assistance to drivers and delivery people diagnosed with an active case of COVID-19 or those who have been told to individually quarantine because they have preexisting conditions that put them at a higher risk of suffering serious illness from COVID-19.

Drivers and delivery people who have received financial assistance 48,892
Total amount of financial assistance distributed $19 million

Work Hub:

On April 6th, Uber launched the Work Hub, to help drivers to find other work, whether with Uber or another company. It is now live in 5 countries. 

Drivers who have signed up for Eats Over 200,000
Drivers who have signed up for Freight Over 350
Drivers who have signed up for Works Over 2,000
Drivers and delivery people who have accessed the Work Hub 636,000
% of Work Hub visitors who clicked on a Hub option 46%

Government Relief Online Guides:

On April 21, Uber launched Government Relief online guides to help drivers and delivery people  navigate applying for financial support recently enacted by governments as part of COVID-19 relief packages. Our CEO had previously advocated for independent workers to receive the same protections and benefits as employees in any relief packages passed by governments. 

US Worldwide
Unique Uber drivers or delivery people who visited guides 395,000 1 million 
Total page views 1.2 million 3.1 million 
States/Countries where online guides are available  50 states 28 countries 

 

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