Big things are happening in Dallas!

Starting today, Dallas riders can be matched with an Avride robotaxi – unlocking a brand-new way to ride with Uber.

At launch, the service will be available throughout 9 square miles of Dallas – from Downtown to Uptown to Turtle Creek to Deep Ellum – with plans to expand the operating territory in the future.

Here’s what you can expect when matched with an Avride robotaxi on Uber:

  • Request your ride: Starting today, Riders in Dallas who request an UberX, Uber Comfort, or Uber Comfort Electric may be matched with an all-electric Avride robotaxi — at no additional cost. Riders will receive a notification each time and will always have the option to accept or switch to a non-AV ride.
  • Familiar app, new experience: Once the robotaxi arrives, riders can unlock the vehicle and start the trip – all from the Uber app. 
  • Path to driverless: Avride vehicles are designed to operate as fully autonomous robotaxis. At launch, an on-board specialist will be monitoring behind the wheel, before fully driverless operations (with no human behind the wheel) begin in the future. 
  • Safety first: Safety is at the heart of what we do, so any AV on the Uber network must meet all our Safety Guidelines. If assistance is needed at any time, riders will have access to human support — available in the Uber app.
  • Update your Ride Preferences: Uber customers in Dallas who are excited about riding in a robotaxi can boost their chances of getting matched by opting in to the Ride Preferences section of their Uber app under Settings.

As we continue to scale the world’s largest hybrid network, we’re reimagining how the world moves and building a future where autonomous vehicles and drivers work side by side to help make transportation more affordable, sustainable, and accessible for all.

We’re excited for Dallas riders to experience an increasingly electric and autonomous future of transportation. Let’s go! 🚀