As the vaccine continues to become more widely available, we’re seeing folks across the world start moving safely again – with record demand for rides in March. So as Mercury prepares to go into Retrograde next week, which astrologists say influences forgetfulness, we’re releasing our fifth annual Lost & Found Index.
Each year, the Uber Lost & Found Index provides a snapshot of our riders’ most commonly forgotten and most unique lost items. We also highlight which cities have been most forgetful, which times of day and days of the week riders forget items most, and of course, tips on how to get any lost items back using the Uber app.
Over the last year, riders have most frequently forgotten phones, cameras, wallets and keys, with bags and headphones left behind often, too. As always, riders aren’t only leaving the usuals behind. We’ve seen folks forget everything from a single tooth, to a mosquito net, to fresh shrimp, to a large painting of Kate Middleton… and so much more.
The full results are below – take a look, they may surprise you!
The 2021 Uber Lost & Found Index
The 10 most commonly forgotten items:
- Backpack / Luggage
- Vape / E-cig
- Water bottle
The 10 most “forgetful” cities:
- Austin, TX
- Fort Myers, FL
- Nashville, TN
- San Antonio, TX
- Tampa Bay, FL
- Houston, TX
- Phoenix, AZ
- Kansas City, KS
- Charlotte, NC
- Sacramento, CA
The 50 most unique lost items:
- A tooth. It was in my pocket, and seems to have fallen out
- 22 bundt cakes and a pan of macaroni & cheese
- Washing liquid
- A nude corset
- Part of an ankle monitor
- FBI bullet proof vest
- A cooler full of fish
- Fresh shrimp
- A rolled up poster held with an elastic band. It says “end this bummer” with endless summer artwork
- A green dinosaur halloween costume and a knife that is needed for job
- Rabbit legs
- Unicorn tail and a piñata
- A framed Beauty and the Beast signed picture in a plastic case
- Antique roller blades, Christmas plates & a cookie jar
- The fur cover for my knee scooter (cuz I broke my foot)
- A toilet seat and welcome door sign shaped like a lemon with a blue ribbon on it
- A sushi platter
- Large painting of Kate Middleton and a small painting of the grim reaper
- A lil purple hair bonnet
- My bath set and a sack of potatoes
- Frozen meat, a lot of it
- A leopard print pink bikini
- Special items from Victoria’s Secret
- Wig brush, in the trunk
- A machine foot for sewing
- My neck brace and my diary
- Hospital scissors
- Otter plush animal
- My Harry Potter wand and a feather pen
- False eyelashes and dish soap
- Headband with horns and an oxygen tank
- Mannequin head
- My welding hood
- Black cane with a skull handle
- My birth certificate that was inside an Ugg earmuff box
- A popcorn bucket from Disney World
- Dog collar with a tag that says “nugget”
- A tattoo machine
- Raw chicken and 20 pounds of salt
- A clear face shield with a ladybug stripe on the forehead
- Crystal chandelier
- One can of crab meat and a package of lobster for business
- One pound of smoked salmon
- A prosthetic leg
- Wine and my edibles
- My dog’s ashes
- An angel charm
- Ham for Thanksgiving is in the trunk
- Mosquito net
Most forgetful days / times:
- As we’ve seen consistently across the world, Uber riders are most forgetful on Fridays and Saturdays, and late at night.
- People are most forgetful at 8pm, 11pm, and midnight – reporting the most items left behind at those times.
- Some of the most forgetful days of the last year were November 1 (Halloween weekend), January 1 (New Year’s Day), and February 17 (late night after Mardi Gras).
Lost items that peak on certain days:
- People are most likely to forget backpacks and groceries on Mondays.
- People are most likely to forget cameras on Tuesdays.
- People are most likely to forget cash on Wednesdays.
- People are most likely to forget celebratory items like birthday cards, cakes and gifts on Thursdays.
- People are most likely to forget their IDs and baby items including car seats, pacifiers, milk, and strollers on Fridays.
- People are most likely to forget jewelry on Saturdays.
- People are most likely to forget phones on Sundays.
2021 Lost & Found trends:
- From staycation to vacation: And after a year of quarantine, it’s no surprise Uber riders are starting to choose safe vacations over another staycation! We’ve seen sunshine seekers forget Tommy Bahama beach chairs and snorkel gear, and we’ve seen ski bums forget snowboards and black diamond hiking poles.
- Sweet tooth: More than sixty riders forgot their gold grills, Invisalign retainers, and full or partial sets of dentures. Not to mention the handful of folks who left behind single teeth.
- Life in color: Over the last year, riders lost turquoise and peach colored belongings least often, and it was red, blue, pink and green items that were left behind more frequently.
- Forget me not: Folks lost Apple products nearly nine times more frequently than Samsung products, and Gucci goods were left behind five times more often than both Chanel and YSL. But the brand least frequently forgotten? Clorox.
- Cash cab: Riders left behind more than $60,000 in cash – with seventeen riders forgetting wads worth more than $1,000.
If you’re one of those people who left something behind, look no further than this video, which outlines the simple steps you can take the next time you leave something behind in your Uber. The best way to retrieve a lost item is to call the driver – but if you leave your phone itself in an Uber, you can login to your account on a computer. Here’s what to do:
- Tap “Your Trips” and select the trip where you left something
- Scroll down and tap “Find lost item”
- Tap “Contact driver about a lost item”
- Scroll down and enter the phone number you would like to be contacted at. Tap submit.
- If you lost your personal phone, enter a friend’s phone number instead (you can do this by logging into your account on a computer, or using a friend’s phone).
- Your phone will ring and connect you directly with your driver’s mobile number.
- If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
- If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.