UBER - HKTAXI DATA SHARING POLICY
This policy describes how Uber and HKTaxi (“HKTaxi”) share your personal data to provide you the transportation services you’ve requested through the Uber app that will be fulfilled by HKTaxi (“Services”). You will be able to book rides with HKTaxi through the Uber app who will also arrange the Transportation Services.
By proceeding with your request you acknowledge that Uber and HKTaxi will share your personal data to provide you the Services.
What personal data are we sharing?
To allow you to request the Services directly through the Uber app, Uber shares the following information with HKTaxi and the driver that will fulfill your trip:
- Your contact details (name, and phone number, which will be anonymous for the driver where anonymisation techniques are available); and
- Your location information, such as the pick up and drop off information, which will be anonymised for the driver after completion of the trip.
and HKTaxi will share the following personal data with Uber:
- booking data to allow Uber to collect relevant fees (date, start and end time, vehicle details and fare charged)
- trip data for your trip history records (date, start and end time and duration of trip, route information, including point of pick up, gps locations of trip, point of drop off, distance travelled, your driver details, and vehicle details).
Complaints & Incidents: in case of a complaint or incident during a trip fulfilled by HKTaxi, your personal data may be shared between Uber and HKTaxi, as well as with law enforcement agencies or regulatory bodies. This will include your contact details, relevant data about the trip, the incident, or actions taken, and may be used to take appropriate action on your Uber account.
Why do we share your personal data?
Uber and HKTaxi use this personal data to provide you with the Services, also described above in more detail, detect and prevent fraud, for safety and security purposes and to improve products and services.
Customer Support
For any customer support related queries, please reach out to Uber. In certain cases Uber and HKTaxi may share data submitted by you as part of your enquiry to help resolve the issue.
Want to stop sharing your personal data?
You can stop sharing your data at any time by not taking a trip with HKTaxi via the Uber app, however you'll be unable to use HKTaxi’s Services directly through the Uber app.
For more information on the data we collect, how we use it, and how to exercise your rights, please review our Privacy Notice. For the processing of your personal data by HKTaxi we advise you to check out their Privacy Statement.
August 2023